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Decision Science Analyst

Key Facts

Remote From: 
Connecticut (USA), Florida (USA), Georgia (USA), Indiana (USA), Massachusetts (USA), Michigan (USA), Minnesota (USA), Mississippi (USA), Missouri (USA), New Jersey (USA), North Carolina (USA), Oklahoma (USA), Tennessee (USA), Texas (USA), Virginia (USA)...
Full time
Mid-level (2-5 years)
English

Other Skills

  • Personal Integrity
  • Time Management
  • Teamwork
  • Analytical Thinking
  • Prioritization
  • Problem Solving

Roles & Responsibilities

  • 2-4+ years of relevant customer analytics and/or marketing/CRM experience
  • Ability to tell data stories that influence senior stakeholders with insights and recommendations
  • Proficiency with data exploration and visualization tools such as Tableau, Power BI, or Sigma
  • Experience with customer segmentation techniques (e.g., RFM, cluster analysis, regression modeling)

Requirements:

  • Deliver data-driven, actionable customer insights that drive sales and profit for clients' loyalty programs, collaborating with Strategy and Client Services
  • Build and maintain audience lists to support the CRM team for targeted campaigns and engagement goals
  • Develop data visualizations and narratives to communicate insights to internal and external stakeholders and provide recommendations aligned with client objectives
  • Collaborate with Data Engineering and BI to design new tools, models, and data sources; proactively create learning agendas, test plans, and solutions to maximize KPIs and manage client requests and investments

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 

·         Flexible Time Off to recharge when needed 
·         Nine Company-Wide Holidays 
·         A diverse suite of benefits prioritizing your growth, development, and personal well-being 

Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 


About the team and what we’ll build together

We find actionable insights in our clients’ loyalty data that help drive enterprise value. We create real time dashboards to inform internal and external stakeholders. You'll bring your experience with a breadth of marketing techniques, an ease of working with customer data, and an understanding of advanced mathematics and statistical techniques. This position is a client-facing, hands-on role that is responsible for helping shape our clients’ strategic direction for their loyalty initiatives.

How you will make an impact
  • Play a key role as part of a team responsible for delivering data-driven, actionable customer insights that directly contribute to increased sales/profit through our clients’ customer loyalty programs, while collaborating closely with Strategy and Client Services teams to align on client objectives and deliver impactful results. 
  • Build and maintain audience lists to support the CRM team in executing targeted campaigns and achieving engagement goals.
  • Provide actionable recommendations that drive business objectives by drawing out key insights from in-depth, complex data sources based on a thorough understanding of client’s strategy, success criteria, and program objectives
  • Develop data visualizations and narratives that make data and analysis consumable by all levels and expertise of internal and external stakeholders
  • Collaborate with Data Engineering and Business Intelligence teams to design and develop new tools, models, and data sources to support our clients’ business objectives and overcome challenges
  • Proactively create learning agendas, test plans, and solutions that make attribution unassailable and maximize key KPIs such as incremental ROI and LTV
  • Manage workflow, scope and prioritization of client requests and Kobie investments

  • What you need to be successful
  • 2-4+ years previous relevant customer analytics and/or marketing/CRM experience
  • Great storyteller with data that can influence senior stakeholders with insights and recommendations
  • Familiarity with data exploration and data visualization tools like Tableau, PowerBI , or Sigma
  • Demonstrated success using customer segmentation techniques such as RFM, cluster analysis and regression modeling to drive targeted marketing
  • Solid project management skills and experience in juggling multiple projects at a time
  • Bachelor’s Degree in Statistics, Marketing, Economics, or Computer Science
  • Python/SQL programming experience preferred
  • Master’s in Statistics, Economics or Applied Mathematics, or MBA, preferred
  • Proficiency in fundamental marketing and loyalty principles, preferred
  • Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
     
    A place for all We celebrate and embrace diversity at Kobie! 
    Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
     
    We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
     
    Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! 

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