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Servicenow developer

Roles & Responsibilities

  • 6–10 years total experience in software or platform development (Mid-level: 5–7 years; Tech Lead: 8+ years)
  • 5+ years hands-on ServiceNow experience
  • Strong experience working in Agile/Scrum environments with distributed teams
  • Strong ServiceNow development skills and fundamentals, including Glide Scripting, Script Includes, and Scheduled Jobs; experience designing backend APIs, data structures, and integrations

Requirements:

  • Design, develop, and troubleshoot solutions on the ServiceNow platform
  • Support backend integrations, content delivery, and automation initiatives across different workflows
  • Collaborate with distributed Agile teams and participate in sprint planning and delivery
  • Troubleshoot complex issues, identify root causes across system components, and optimize platform architecture

Job description

We are looking for ServiceNow Developers and Tech Leads to join our team and work on complex, enterprise-level implementations. If you enjoy building scalable solutions, solving platform challenges, and collaborating with distributed Agile teams, this role is for you.

About the role:

You will be responsible for designing, developing, and troubleshooting solutions on the ServiceNow platform, supporting backend integrations, content delivery, and automation initiatives across different workflows.

🧠 Required Experience

  • 6–10 years of total experience in software or platform development

    • (Mid-level: 5–7 years | Tech Lead: 8+ years)

  • 5+ years of hands-on experience with ServiceNow

  • Strong experience working in Agile / Scrum environments with distributed teams

πŸ›  Required Technical Skills

  • Strong knowledge of JavaScript

  • ServiceNow development skills including:

    • Glide Scripting

    • Script Includes

    • Scheduled Jobs

  • Experience designing backend APIs, data structures, and integrations

  • Ability to troubleshoot complex issues and identify root causes across system components

  • Solid understanding of ServiceNow fundamentals and platform architecture

πŸ€– Specialized Tracks (depending on role)

AI / AI Experiences

Must Have

  • Strong ServiceNow development skills and fundamentals

Nice to Have

  • Experience with Virtual Agent

  • Now Assist

  • AI / GenAI exposure

  • For AI/ML-focused roles, prior experience in the AI/ML field is required.

ITX / Technology Workflows

Must Have

  • Strong ServiceNow development skills and fundamentals

Nice to Have

  • Hands-on experience with ITAM, SPM, or ITSM (Change Management)

βž• Nice to Have Platform Skills
  • Service Portal

  • UI Builder

  • REST / SOAP integrations

  • Advanced scripting

  • Platform-specific troubleshooting skills

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