5+ years of experience working in a government environment
Valid Government of Canada Security Clearance
English language proficiency
Requirements:
Coordinate installation, operation, maintenance, resolution of hardware and software problems, monitoring of traffic, capacity planning, system backup and user training for a Local Area Network
Evaluate, test and recommend new data communication hardware and software
Maintain interface with vendor representatives and other computing resources to resolve hardware and software problems
Develop, implement, participate, and test a network disaster recovery plan
Job description
Location
Ottawa
Language
English Required
Security Clearance
Security Clearance Required
Our federal government client is looking for a Network Support Specialist with 5+ years' experience working in a government environment, as well as holds a valid Government of Canada Security Clearance.
Responsibilities could include but are not limited to
Coordinate installation, operation, maintenance, resolution of hardware and software problems, monitoring of traffic, capacity planning, system backup and user training for a Local Area Network
Evaluate, test and recommend new data communication hardware and software
Maintain interface with vendor representatives and other computing resources to resolve hardware and software problems
Inform new users of the appropriate hardware and software specifications for access to the network
Install or coordinate installation of network hardware, software for use with personal computers and mainframe/personal computer interaction, and network upgrades according to vendor instructions
Configure equipment with assistance from vendor or other computing resources
Prepare and maintain procedure manuals and documentation for internal use
Maintain a reference library to include reference manuals and user guides
Maintain accurate records and logs of users, equipment serial numbers, service records, maintenance agreements, warranties, wiring schemes and network problems and solutions
Develop, implement, participate, and test a network disaster recovery plan
Resolve all connectivity and internal technical problems
Assist in training users to use the network and related software
If you are interested, please email Diyala Almessyaty at dalmessyaty@trm.ca@trm.ca We would like to thank all those who apply, but only those selected for an interview will be contacted.
