Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Veeva is looking for an energetic Sales Support Analyst to join our growing team!
You will be a partner to the EU Sales team and work directly with our customers to support their Veeva software subscription orders. Our ideal candidate is a motivated, goal oriented and energetic individual who is interested in developing sales support and customer service best practices.
Please note that Veeva will only consider applications from individuals that are already eligible to work within the EU.
What You'll DoBuild trusted relationships through direct communication with Veeva teams such as Sales and Finance & Operations, along with our customersCreate and process subscription and renewal opportunities and quotes in a timely and accurate mannerAnswer customer questions about the order process and provisioning statusCollect relevant documentation to close out opportunitiesDaily navigation of CRM system, including, but not limited to - creating opportunities, running reports, searching for current orders, and building quotesWorking on special projects, as neededRequirementsUniversity degree (BA, BSc, BBA) or equivalent work experience3+ years in a sales support or a customer support environment Strong written and oral communication skills in EnglishIntermediate Excel SkillsExperience working in a CRM systemStrong organizational and time management skills, with a strong attention to detailNice to HaveEnjoy solving problems. If you don’t know the answer, you’ll dig until you find itSaaS experience Experience with MS Office (PowerPoint, Word)Experience with Google Suite (Docs, Sheets, Slides)Fluency in another European language (German, Spanish, Italian, French)Perks & BenefitsHealth & wellness programsCafeteria packagePrivate medical servicesRSU and Stock OptionsFlexible home office#LI-Remote
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. 
