Sr. Director, Total Rewards

About the role
The Senior Director of Total Rewards is responsible for the strategic design, execution, and evolution of the organization’s Total Rewards programs. This leader oversees all aspects of compensation and benefits, ensuring offerings are competitive, equitable, and aligned with both business priorities and the needs of our current and future workforce. Scope includes base pay, incentive and bonus programs, equity-based compensation, and a comprehensive portfolio of benefits and wellness programs.

This role is critical to shaping data-driven Total Rewards strategy and delivering thoughtful, market-competitive programs that support talent attraction, retention, and performance. Serving as a subject matter expert, the Senior Director ensures pay practices are fair, compliant, and sustainable, while providing strategic guidance to senior leadership and HR partners in support of the broader people strategy.

The ideal candidate brings a strategic mindset paired with a hands-on approach, navigating complex compensation and benefits topics with rigor and practicality. Success in this role requires close collaboration with Finance, Legal, Operations, and external consultants to continuously refine Total Rewards initiatives and bring the organization’s Total Rewards philosophy to life. This role will report to the Vice President, People Experience Enablement.

This is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices, with an in-office requirement of two days per week.

You Will

• Own and evolve the Total Rewards strategy, ensuring alignment with organizational goals and positioning the company to attract, motivate, and retain talent; partner with executive leadership to drive strategic alignment.
• Lead the design, administration, and continuous improvement of compensation and benefits programs, including base pay, incentive and bonus plans, equity compensation, and comprehensive health, wellness, and retirement offerings.
• Oversee core Total Rewards cycles and processes, including annual compensation reviews, equity and bonus administration, open enrollment, and ongoing market benchmarking.
• Develop and maintain compensation frameworks, including job architecture, job families and levels, salary ranges, job evaluations, and market pricing.
• Partner closely with Finance (FP&A), Talent, Operations, and business leaders to provide compensation guidance on offers (including executive hires), promotions, retention, internal mobility, and workforce planning.
• Establish and enforce governance, repeatable practices, and policies that ensure fair, equitable, compliant, and consistent pay decisions across the organization.
• Lead compensation analytics and market analyses using internal and external data to assess competitiveness, pay parity, and program effectiveness; identify issues and recommend data-driven solutions.
• Manage and optimize compensation systems, tools, and platforms to support scalable and efficient Total Rewards processes.
• Build and maintain strong partnerships with external consultants, benefits brokers, and third-party vendors to enhance program design and execution.
• Support organizational growth and acquisitions by assessing existing Total Rewards programs, identifying integration opportunities, and developing scalable approaches for future acquisitions.

About You

• Bachelor’s degree in Human Resources, Business, or equivalent.
• Advanced certification (CCP, CEP, or CECP), preferred.
• 7+ years of experience working in a growth company is desirable.
• 10+ years of experience in broad-based compensation, equity, executive, incentive plan strategy, design, and administration.
• Ability to thrive in a fast-paced, dynamic environment.
• Proven success in managing short- and long-term equity programs including experience with stock options, restricted shares, form filing and disclosures.
• Experience in developing compensation programs, preferably for a retail company, to include executive compensation, pay-for-performance, corporate governance, short/long term incentive planning, and commission programs.
• Excellent written, verbal and presentation skills to effectively communicate compensation strategies at all levels, from administrative to the C-Suite.
• Knowledge of leading practices and external trends in compensation and HR systems.
• Leadership skills balanced with a willingness to play a 'hands-on' role with key projects.
• Adept in building relationship with leaders, global cross-functional teams, vendors, and partners.

Grow with Us

• Career Development and Training Opportunities
• Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
• Participate in our Vision coverage and associate discounts on our products
• Participate in our 401(k) with competitive company match
• Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.