Key Facts

Remote From:

Full time

English

Hard Skills

Large Language Modeling User Advocacy Event Marketing Software Engineering Event Scheduling Application Programming Interface (API) Systems Engineering Technical Writing Machine Learning Community Design Epic Clarity Empowerment

Other Skills

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Public Speaking
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Mentorship
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Communication
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Teamwork
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Creativity

Roles & Responsibilities

8+ years of experience in a technical role such as software engineering, solution engineering, or machine learning
Owned and grown a technical developer community and ran in-person developer events end-to-end
Proficient in 2+ programming languages and shipped demos or sample code with clear teaching
Strong writing and live speaking skills; fluent in LLM apps, retrieval augmented generation (RAG), and API instincts; SF-based preferred with up to 20% travel

Requirements:

Lead and grow Pinecone’s global developer community (Discord), drive engagement, improve onboarding, set norms, and keep the space high-signal; run recurring office hours to unblock developers and teach best practices
Own Pinecone’s SF-area events (meetups, hackathons, and larger Bay Area events); develop program themes, select speakers, manage promotion and attendance growth, and ensure each event yields reusable assets and follow-on engagement
Create and maintain hands-on technical assets (sample apps, demos, code walkthroughs) aligned to core use cases (RAG systems, knowledge management patterns, platform/infra patterns for scale and reliability); publish content across Pinecone channels and external platforms
Publish and curate technical content across channels, grounded in community needs, and translate feedback into practical learning experiences and product improvements

Pinecone

About Pinecone

Pinecone is a fully managed vector database that makes it easy to add vector search to production applications. It combines state-of-the-art vector search libraries, advanced features such as filtering, and distributed infrastructure to provide high performance and reliability at any scale. No more hassles of benchmarking and tuning algorithms or building and maintaining infrastructure for vector search. We are engineers who built large machine learning platforms, databases, and search engines at AWS, Yahoo, Splunk, Databricks, and more. We are scientists who transformed businesses with ML applications such as shopping recommendations, online advertising, semantic search, anomaly detection, and more. We are researchers who collectively published more than 100 academic papers and patents on machine learning, systems, and algorithms.

Company type: Scaleup

Founded: 2018

Company size: 51 - 200

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Job description

About Pinecone

Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 9000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital.

About the Team and Role:

We’re hiring a Staff Developer Advocate to own the Pinecone community—online and in-person—with a particular focus on building a strong SF/Bay Area presence. This role is for a senior, hands-on technical communicator who can build developer relationships at scale, run high-signal programs, and translate community needs into product feedback and compelling learning experiences.

To succeed in this role, you must be able to build and teach with Pinecone’s AI products—showing developers how to create reliable, scalable AI applications where knowledge and retrieval are central. You’ll translate best practices into practical learning experiences through tutorials, short-form videos, docs contributions, hackathon mentorship, and social posts. Because the team and customer base are scaling quickly, you should be comfortable operating with high autonomy and strong judgment in a fast-paced environment.

If you’re excited about:

Learning new technologies and helping others succeed with that technology.
Playing a central role in an exciting and rapidly expanding community.
Shaping the course of a fast-growing company and product category.
Working with colleagues who value clarity, creativity, passion, initiative, and thoughtfulness.

Then we want to talk to you!

Responsibilities:

Community Programs (Global)

Lead and grow Pinecone’s Discord: drive engagement, improve onboarding, set norms, and keep the space high-signal.
Run recurring office hours that consistently help developers unblock, learn best practices, and ship.
Support and scale community programs that create real builder outcomes (templates, challenge weeks, help channels, expert AMAs).

Events (SF/Bay Area)

Own Pinecone’s SF-area community presence: local meetups, hackathons, and larger Bay Area events.
Develop event programming (themes, speaker selection, talks/workshops), run promotion and attendance growth, and ensure each event produces reusable assets and follow-on engagement.

Technical content + assets

Create and maintain hands-on technical assets (sample apps, demos, code walkthroughs) aligned to Pinecone’s core developer use cases:
- RAG systems and retrieval quality
- Knowledge management patterns using Assistant and other incubating products
- Platform/infra patterns for scale and reliability
Publish content across Pinecone channels and external platforms, grounded in what the community is actually trying to build.

Requirements:

8+ years of experience in a technical role such as software engineering, solution engineering, or machine learning.
Proficient in 2+ programming languages.
Owned and grown a technical developer community.
Ran in person developer events end to end.
Shipped demos and sample code and taught them clearly.
Strong writing and live speaking and Q&A.
Fluent in LLM apps and RAG and strong API instincts.
SF based preferred with up to 20% travel.

Perks & Benefits:

Comprehensive health coverage including medical, dental, vision, and mental health resources
401(k) Plan
Equity award
Flexible time off
Paid parental leave
Annual Company Retreat
WFH Equipment Stipend

Diversity, Equity, Inclusion and Belonging (DEIB) are the cornerstone of everything we do at Pinecone. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed in this posting. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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