Key Facts

Remote From:

Pennsylvania (USA)

Full time

English

Hard Skills

HVAC Automation Systems System Requirements Cross-Functional Collaboration Engineering Documentation Building Automation Energy Management Electrical Codes Problem Management Wiring Diagram Business Negotiation Online Communication Presentation Training

Other Skills

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Diagnostic Skills
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Microsoft Excel
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Microsoft PowerPoint
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Microsoft Word
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Willingness To Learn
•
Non-Verbal Communication
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Interpersonal Communications
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Teamwork
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Strong Work Ethic
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Customer Service
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Organizational Skills
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Self-Sufficiency

Roles & Responsibilities

HVAC service experience (Residential/Commercial), ideally 10 years
Strong troubleshooting/analytical skills with ability to read/troubleshoot wiring diagrams and manuals
Excellent customer service with strong verbal and written communication; ability to work in a fast-paced, cross-functional environment
PC proficiency (Word, Excel, PowerPoint) and willingness to travel occasionally to branch locations

Requirements:

Apply trade knowledge of HVAC systems (Residential and Commercial) and perform service/troubleshooting
Read and troubleshoot from wiring diagrams; interpret technical manuals/instructions
Communicate effectively with customers and internal teams; provide strong customer service
Travel occasionally to Peirce-Phelps branch locations as needed

ORS Partners

Human Resources, Staffing & Recruiting

About ORS Partners

ORS Partners, LLC is a leading provider of Outsourced Recruitment Solutions. Our consultative approach to talent acquisition and recruitment is focused on driving client growth. Our White Label Recruiting Solution gives ORS the ability to become your in-house recruitment function and externally retain the client’s employer brand to enhance the candidate experience. This differentiated offering allows ORS’ clients to offload their recruiting function without jeopardizing the consistency in their employer brand – a critical component to successful talent management.To learn more about ORS Partners, please visit www.orspartners.com.

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 51 - 200

Website LinkedIn See all jobs →

Job description

Overview:

HVAC Technical Support Advisor
Remote (PA/NJ/DE)

Location:
Remote (Must be local to the PA/NJ/DE region)
Some onsite training in Blue Bell, PA

Schedule:
1st Shift

8am-5pm M-F

Peirce-Phelps, LLC is accepting applications for an experienced Tech Support Advisor to provide technical support to our dealer base in the Tri-State area. This is an exciting opportunity to join an amazing team! Apply today for more information!

Peirce-Phelps has been proudly serving our communities since 1926. We are a distributor of residential and commercial HVAC equipment, building/home automation and energy management systems. In addition, we stock all the parts and supplies required for installation and repair. We strategically and carefully partner with high quality manufacturers that stand behind their products. Together, we create a solid bond that is long-term and provides consistency in quality products and services. This success can only be attributed to employing the best workforce in the industry, which you could be a part of!

Requirements

HVAC service experience (Prefer 10 years Residential/Commercial)
Strong troubleshooting and analytical skills
Solid verbal and written communication skills
Proven ability to work in a fast-paced environment
Excellent customer service skills including organizational, interpersonal communication, and presentation skills
Strong work ethic
Experience working cross-functionally with many internal group, successfully

Duties