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Dutch Speaking Multilingual Support Representative -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
Dutch, German, French, English

Other Skills

  • •
    Customer Service
  • •
    Time Management
  • •
    Learning Agility
  • •
    Microsoft Office
  • •
    Adaptability
  • •
    Communication
  • •
    Teamwork
  • •
    Detail Oriented
  • •
    Social Skills
  • •
    Enthusiasm
  • •
    Problem Solving

Roles & Responsibilities

  • Fluency in Dutch and at least one additional language (written and spoken)
  • Previous experience in customer service or a similar role
  • Excellent communication and interpersonal skills
  • Familiarity with customer support systems and Microsoft Office tools

Requirements:

  • Deliver outstanding support to clients in Dutch and other languages through multiple channels, including phone, email, and chat
  • Assist customers with inquiries, product information, and resolve issues efficiently
  • Manage customer complaints with a focus on finding effective solutions and ensuring satisfaction
  • Accurately document all customer interactions in the CRM system for effective tracking and follow-up

Job description

Patrique Mercier Recruitment FR is excited to present an amazing opportunity for a Dutch Speaking Multilingual Support Representative. This role is well-suited for individuals who are dedicated to providing exceptional customer service and possess strong language skills in Dutch and additional languages.


Responsibilities

  • Deliver outstanding support to clients in Dutch and other languages through multiple channels, including phone, email, and chat.
  • Assist customers with inquiries, product information, and resolve issues efficiently.
  • Manage customer complaints with a focus on finding effective solutions and ensuring satisfaction.
  • Accurately document all customer interactions in the CRM system for effective tracking and follow-up.
  • Collaborate with team members and other departments to ensure a streamlined and positive customer experience.
  • Engage in ongoing training to improve product knowledge and enhance service delivery skills.
  • Proactively suggest improvements to processes to bolster customer satisfaction and service quality.

Requirements

  • Fluency in Dutch and at least one additional language (English, German, French, etc.), both written and spoken.
  • Previous experience in customer service or a similar role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a customer-first approach.
  • Ability to prioritize tasks and work efficiently in a fast-paced environment.
  • Familiarity with customer support systems and Microsoft Office tools.
  • Enthusiastic, adaptable, and committed to providing outstanding customer care.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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