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CRM Data Campaign Manager

Roles & Responsibilities

  • 4-5 years of experience in customer and CRM campaign data wrangling using SQL
  • Experience in D2C communication send-out
  • Experience with Salesforce Marketing Cloud or other CRM software (HubSpot, Adobe Campaign, Microsoft Dynamics, etc.)
  • Fluent in English (spoken and written); German is a plus

Requirements:

  • Select customers or segments based on campaign briefs for targeted D2C marketing and sales communications.
  • Collaborate closely with Marketing Managers and other stakeholders on campaign development and implementation.
  • Utilize campaign management tools for workflow design, content, data integration, and customer consent checks for Email, SMS and other D2C channels.
  • Create, develop and maintain SQL scripts to run campaigns, ensure reliable data selections and maintain quality control.

Job description

MKTalent is recruiting for a client based in Lisbon, a CRM Data Campaign Manager.

Main Responsibilities:

  • Selecting customers or customer segments based on the marketing campaign briefing for targeted direct-to-customer(D2C) marketing and sales communications;
  • Cooperate closely with Marketing Managers (campaign requestors) and other stakeholders on campaign development and implementation;
  • Use of existing campaign management tools for workflow design, content, data integration and customer consent checking for Email, SMS and other means of D2C communications;
  • Create, further develop and maintain SQL series, which are needed to run marketing campaigns,
  • Prepare reliable and timely data selections and campaign execution along with quality control;
  • Acquire understanding of complex data schemas of our Data Warehouse and learn over time where to get the needed data from;
  • Support optimization and improvement of D2C marketing performance metrics by advising relevant marketing & sales stakeholders.

What we look for?

  • 4-5 years of experience in Customer and CRM campaign data wrangling using SQL (knowing the difference between the JOIN variations is at the very basic of daily work);
  • Experience in D2C communication send out;
  • Comfortable with distributed data structures and capability to get a good understanding in short time;
  • Sense of ownership, proactive mindset and communication even in the most challenging situations;
  • Experience in telecommunications industry is preferred;
  • Experience with Salesforce Marketing Cloud or any other CRM software (HubSpot, Adobe Campaign, Microsoft Dynamics, etc);
  • Fluent in English (spoken and written), German is a plus;
  • Understanding of IT processes.

What we offer?

  • 100% remote work regime;
  • Meal allowance;
  • Many benefits regarding schedule flexibility, holidays, etc;
  • Integration into a large company in an international setting.

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