Logo for ITC Worldwide, LTD.

SERVICE&SUPPORT SALES CONSULTANT

Key Facts

Remote From: 
Massachusetts (USA), New York (USA)
Freelance
Mid-level (2-5 years)
English

Other Skills

  • Negotiation
  • Financial Acumen
  • Creative Thinking
  • Communication
  • Relationship Building
  • Teamwork
  • Social Skills

Roles & Responsibilities

  • 3+ years of Service Support Sales experience
  • Proficient in creating pricing proposals, negotiating terms, and managing contract processes
  • Credible experience selling to both technical and business audiences, building trust and mutual respect
  • Strong interpersonal and communication skills with the ability to explain complex contractual, technical, and financial details; willing to travel to meet clients

Requirements:

  • Promote Service Support and familiarize with legacy On-prem Business Applications such as ERP and CRM, and apply new products to customer applications
  • Collaborate with customers through sales channels in coordination with Regional Sales, Distributor Sales, Resellers, Integrator networks and Engineering Teams to identify needs, promote solutions, and make recommendations
  • Develop and maintain a good rapport with customers while working with the sales network
  • Create pricing proposals, negotiate terms, and manage the contract process

Job description

https://itcworldwide.info/

The IT Service & Support Sales Consultant will be responsible for the promotion of the Service & Support, have a familiarity with our legacy On-prem Business Applications such as ERP and CRM products, and an understanding of how to apply new products successfully into current customer applications. The IT Service & Support Sales Consultant will work closely with the customer through our sales channels in coordination with the Regional Sales, including our Distributor Sales, Resellers, Integrator network and Engineering Teams in recognizing the needs of the customer, promoting solutions, and making recommendations. To be successful, Service & Support Sales Consultant will be responsible for developing a good rapport with customers while working with our sales network.

EXPERIENCE:

  • 3+ years of Service & Support Sales experience
  • Excels at creating pricing proposals, negotiating terms and managing the contract process.
  • Credible - Experience selling to a technical and business audience, building trust and mutual respect.
  • Passionate - Think creatively and possess strong interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
  • Travel - Must be open to travel to meet with clients.
  • Experience building Playbook ; Pipeline


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