We’re looking for an Operations Specialist (Landscaping) to support a growing landscaping business with deep roots and an operational mindset. This role sits at the center of scheduling, systems, client communication, and internal coordination, ensuring crews, tools, and information are aligned every day.
This position is ideal for someone who enjoys solving operational puzzles, working across English and Spanish-speaking teams, and turning software systems into real operational leverage. You will help bring structure to day-to-day operations while supporting light marketing coordination as the business continues to scale.
Why You’ll Want to Join
- You will be paid in USD (bi-monthly: every 15th and 30th)
- Up to 14 days of Paid Time Off annually (starting Day 1)
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you feel most productive
- High-ownership role with visibility into operations and growth
- Opportunity to help improve systems and workflows in a stable, growing business
What You’ll Work On
Scheduling and Field Operations
- Build, manage, and troubleshoot daily and weekly schedules using LMN
- Coordinate job assignments for both English and Spanish-speaking crews
- Ensure schedules and jobs are fully prepared for the following day before sign-off
- Resolve conflicts, gaps, or last-minute changes quickly and calmly
Systems and Data Management
- Maintain accurate data inside LMN, CRM systems, and internal trackers
- Support implementation and ongoing use of HubSpot as the CRM
- Keep files, Google Workspace, and internal documentation organized and current
- Identify system inefficiencies and recommend improvements
Team Training and Process Support
- Support onboarding and internal training on LMN workflows
- Conduct or assist with LMN trainings in Spanish for field teams
- Build simple guides, reports, presentations, and employee instructions
Client and Lead Communication
- Manage email correspondence with clients and vendors
- Handle inbound VOIP calls and route or resolve inquiries
- Conduct cold outreach and follow-up for HOAs and real estate agents
- Maintain professional, timely communication across all touchpoints
Marketing and Website Support
- Assist with marketing content coordination and scheduling
- Help manage social media calendars and basic post execution
- Support website updates and blog publishing
- Coordinate with the website designer as needed
What You Bring
- 2 to 4+ years of experience in operations, coordination, or field-service support
- Background in landscaping, construction, home services, or field operations is a plus
- Familiarity with LMN or Aspire preferred
- Strong systems mindset and ability to think critically under pressure
- Comfortable training teams and explaining workflows, including in Spanish
- Clear communicator who manages multiple priorities without constant oversight
- Experience with tools such as WhatsApp, Google Workspace, QuickBooks, ADP, and CRM platforms
Nice to Have
- Hands-on experience with Aspire in addition to LMN
- Experience coordinating multilingual field teams
- Marketing or content coordination experience
- Website or blog management experience
How to Apply
Please include:
- Your updated resume
- A short 1 to 2 minute Loom video introducing yourself and sharing an example of how you solved an operational or scheduling challenge independently
Only candidates who submit a Loom video will be considered.
If you enjoy bringing order to busy operations, training teams on systems, and keeping schedules running smoothly across moving parts, this role offers real ownership and the chance to make a visible impact every day.
Application Process Overview
Our comprehensive selection process ensures we find the right fit for both you and our clients:
- Initial Application - Submit your application and complete our prequalifying questions
- Video Introduction - Record an video introduction to showcase your communication skills and work experience
- Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
- Recruitment Interview - Initial screening with our talent team
- Executive Interview - Meet with senior leadership to discuss role alignment
- Client Interview - Final interview with the client team you'd be supporting
- Background & Reference Check - Professional reference verification
- Job Offer - Successful candidates receive a formal offer to join the team
Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.
