Logo for Auto Approve

Auto Refi Sales Representative

Key Facts

Remote From: 
Full time
150 - 150K yearly
English

Other Skills

  • •
    Basic Internet Skills
  • •
    Goal Setting
  • •
    Collections
  • •
    Accountability
  • •
    Communication
  • •
    Adaptability
  • •
    Multitasking
  • •
    Tenacity
  • •
    Energetic
  • •
    Detail Oriented
  • •
    Empathy

Roles & Responsibilities

  • 2+ years of experience in a sales-based and/or metrics-driven work environment.
  • Ability to be on the phone for 5+ hours daily.
  • Experience in call centers, credit unions, collections, and/or retail (preferred).
  • Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and basic computer skills, including dual monitor setup.

Requirements:

  • Following up on warm leads via phone, text messaging, and email, with 5+ hours of talk time daily.
  • Interviewing and verifying customer-provided information and facilitating auto loan refinances with lending partners.
  • Selling auto refinance options, along with GAP and warranty insurance.
  • Meeting pre-determined goals established by management.

Job description

We’re looking for passionate B2C sales professionals to join our next hiring class. We will start reviewing applications in the order received. We appreciate your patience.

Base Salary + Bi-Weekly & Monthly Commissions: an average Loan Consultants can expect to earn $100K a year, and our top 10% are earning $175K+.

Who We Are:

Auto Approve is a fast-growing, multi-million-dollar fintech organization.  We are disrupting the way people pay for their cars and trucks, saving customers over $1,000 a year. Auto loans are complicated, confusing, and too costly.  Auto Approve makes it simple for our customers to save money and enjoy life more.  With the help of our private equity backers, we are revolutionizing the auto finance industry.


We recently crossed the $4B loan milestone, helping over 150,000 customers refinance loans; putting more money back in their pockets for things that matter the most. Auto Approve has been 3x recognized on Inc. 5000’s list of Fastest Growing Private Companies. We have big goals and growth in mind for 2026, and Loan Consultants will have an opportunity to grow personally and professionally and have a direct impact in helping Auto Approve to continue recognizing our high level of success!


Most of our team members join us because they connect with our mission of making it simple for our customer to save money and enjoy life more. We provide a fast-paced, enthusiastic atmosphere that thrives on constant improvement. We offer a full suite of medical benefits (including dental, vision, pet insurance, and more) and generous PTO and paid holidays


The hours of the job are firm, Monday - Friday, 9AM to 6 PM CTbut your location can be flexible as we are a remote first company and you will be afforded the luxury of working from home full time without in office or travel expectations. We will set you up to succeed and foster a sense of belonging, camaraderie, and healthy competition anywhere in the continental United States.


What You’ll Do:

Auto Approve provides Loan Consultants with warm leads from motivated customers who have contacted us to save money on their auto loan. Loan Consultants are responsible for following up with our customer leads and facilitating the communication between the customer and the lending institution. The LC provides the customer with refinancing options, benefits or refinancing, informs the customer about additional ancillary auto protection products we offer, and collects the necessary documentation to fund the loan. There is no prospecting or cold calling, all potential customers are already approved for refinancing, and you will explain the benefits, walk them through the process and close!

This role is Base Salary + Commission. An average Loan Consultants can expect to earn $100K a year, and our top 10% are earning $175K+ by helping customers refinance their cars. To get there, Auto Approve ensures that our LCs are set up for success from Day-1 with a robust paid training program. You’ll learn & earn! New hires can expect to start earning performance bonuses in their first month of employment and to be hitting OTE after 3 months.

The role’s day-to-day duties include (but are not limited to):

  • During your first 60 days you’ll receive best in class training centered around the industry, systems, tools, process, procedure, compliance, and selling the deal.
  • When you hit the phones, you will be following up on your warm leads via telephone, text messaging, and e-mail communication; you’ll average 5+ hours of talk time and dozens of individual outreach connections per day
  • Interviewing and verifying customer provided information 
  • Assisting customers by facilitating their auto loan refinance with our lending partners 
  • Selling auto refinance options, along with GAP and Warranty insurance
  • Meeting pre-determined goals established by management


What You’ll Need:

  • 2 + years of experience in a sales-based and/or or metrics-driven work environment required
  • Ability to be on the phone for 5+ hours daily required
  • Industry experience is NOT required â€“ if you’re a self-starter, have a positive attitude and are ambitious & accountable, we’d love for you to apply!
  • Ability to follow process and execute on call script & checklist
  • Experience in call centers, credit unions, collections, and/or retail preferred
  • Proven success meeting or exceeding metrics while working remotely preferred
  • High attention to detail
  • Be coachable, ability to learn and adapt
  • High energy and a customer focused mindset
  • Basic computer skills required with the ability to handle a dual monitor set up while managing multiple systems/windows
  • Proficiency in MS Office products (Outlook, Word, Excel, PowerPoint) required
  • Shared Values with Auto Approve:
  • People First - We put people first — every customer, every teammate. We lead with empathy, prioritize transparency and support, listen with respect, and show up for one another.
  • Earn Trust Every Day - Trust isn’t given — it’s earned. We act with integrity, speak truthfully, and own our actions. No shortcuts. No excuses. Operate with honesty and accountability and always do what's right - even when no one is watching.
  • Simplicity - Finance shouldn't be confusing. We cut through complexity, communicate clearly, and focus on what matters.  We embrace technology to remove barriers and deliver straightforward solutions.
  • Tenacity - We hustle with heart. We adapt, improve, and do what it takes—especially when it’s not in the job description.


Position Type/Expected Hours of Work: This is a full-time position.  Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand.


Physical Requirements: This position is indoors. Must be able to sit at a computer terminal for an extended period.  May be asked to lift approximately 25 lbs.  Exposure to moderate noise and light, i.e business office with computers, phone, printers, light foot traffic.


Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


EEO Statement: Auto Approve provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.  In addition to federal law requirements, Auto Approve complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.


Applicants must be legally authorized to work in the United States.

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