Loan Officer

About the job

At NewFed Mortgage, we have a resolute team that loves what they do. Our dedication enables us to provide the highest level of customer experience.

 We are vested in the success of our customers and business partners. Call us Old Fashioned, but we believe the customer comes first. We are a service oriented local company that has an impeccable record with the Better Business Bureau.

 Our goal at New Fed is to get to know you so we can fully understand you and your family’s needs and serve you appropriately. We will be a dependable partner during your home buying or refinancing experience. At New Fed Mortgage, we have built and maintained a family atmosphere where everyone respects and appreciates what others bring to the table. “We spend a huge portion of our waking hours at work; we better enjoy the people we surround ourselves with.” says President and Owner Brian D’Amico who understand the importance of culture and a positive work environment.

Role and Responsibilities

• Build relationships with and provide an exceptional experience for our clients.
• Obtain and maintain additional licensing.
• Consult with prospective clients to analyze financial and credit data, determine financing objectives, and advise clients on products and services.
• Recommend and outline the terms of the loan and educate prospective clients on loan commitments.
• Utilize Encompass software to track loan applications, manage compliance, and optimize risks.
• Provide exceptional customer service by maintaining thorough knowledge of all lending programs, policies, procedures, and regulatory requirements.
• Market our company’s services to clients based on their needs and requirements.
• Research and stay up to date on market rates and trends to better consult clients.
• Additional responsibilities related to business needs.

Qualifications and Education Requirements

• High school diploma
• BS degree in finance, economics, or related field preferred.
• Possess excellent customer service and interpersonal skills.
• Effective listening and verbal/non-verbal communication skills
• Accountability, adaptability, and motivated mentality
• Proficient in Microsoft Office, including Excel, Outlook, and Word
• Strong attention to detail, organizational, and time management skills
• Ability to multitask, and work in a competitive and fast-paced environment.

Preferred Skills

• Experience in banking or lending environment
• Familiar with the loan process
• Friendly and committed to professional customer service when interacting with clients.
• Ability to function with a high level of autonomy.

NewFed offers a pleasant work environment, competitive compensation, and excellent benefits package, including medical, dental, vision, life insurance, and 401(k).

NewFed Mortgage Company is an Equal Opportunity Employer.