Key Facts

Remote From:

Anywhere

Full time

Mid-level (2-5 years)

96 - 96K yearly

English

Hard Skills

TypeScript Network Testing Network Troubleshooting Device Setup Microsoft Access Remote Technical Support Network Monitoring Engineering Documentation Vendor Management Alarm Devices +4 more

Other Skills

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Microsoft Excel
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Microsoft PowerPoint
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Microsoft Word
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Communication
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Analytical Skills
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Time Management
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Problem Solving

Roles & Responsibilities

Two years of experience in programs and contracts of similar scope, type, and complexity.
Associate's degree in engineering technology from an accredited college, or two additional years of network engineering experience in lieu of the degree.
Experience with installation and configuration of network devices; ability to read and understand technical manuals and schematics.
Must possess TS/SCI clearance (polygraph) and strong communication, analytical/problem-solving skills; proficient in Microsoft Office and remote end-user support.

Requirements:

Maintain and sustain existing networks; identify and correct issues; troubleshoot using scripts and standard procedures; document results.
Operate network analyzers, WAN test equipment, and network simulators; monitor data/voice networks for alarms; activate scripts as alarms occur and assess severity; escalate as appropriate.
Perform scheduled maintenance; conduct first- and second-level problem determination; interface with users and network vendors; follow detailed work instructions.
Activate/deactivate network lines per established schedules; communicate issues and actions taken; support end-users remotely and escalate when necessary.

Inuson International Inc @ i3

About Inuson International Inc @ i3

We are a flourishing Information Technology and Services Firm with a vibrant team of experts who are subject matter experts (SMEs) in their skill sets. Our state of whole is defined by our principles and the honesty we practice within and to serve our partners, matching our words with actions and taking responsibility for it. Imagine working with an Information Technology and Services firm that is small enough to make you its top priority, yet with the resources that rival the large firms. That’s Inuson International Inc. Our team has extensive experience collaborating with clients to understand current and future needs, and in turn, identify the right candidate to help make your business a success. Our mission is to leverage our vast experience by becoming your “one stop shop” for all your IT and Service needs. To accomplish this, we offer the experience, flexibility, and, above all, the uncompromising Quality encompassing every detail of our operations. With our comprehensive investment in recruiting technology, our experience building deep professional networks and our strategy of hiring experienced recruiters with established relationships, you get a recruiting service that delivers every time.When engaged with INUSON, you will have the full benefit of working with an aggressive, yet conscientious, recruiting partner that will not be satisfied until you are. Our approach is to work with a limited number of clients and candidates, enabling us to provide you exceptional service. In addition, our business philosophy, combined with our state-of-the-art technology and depth of experience, make us a powerful partner – one who will help you gain a significant edge in today’s competitive business world.

Company type: Startup

Founded: 2018

Company size: 11 - 50

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Job description

Description:

Performs maintenance, sustainment of existing networks, and identification/correction of issues.

Resolve routine network problems; operate network analyzers, WAN test equipment, and network simulators
Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface. Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm. Initiates resolution as appropriate.
Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate. Researches issues to determine if problem may be resolved using predefined procedures.
Resolves basic issues; documents the results. Communicates occurrence of alarms or issues and resulting actions taken to resolve or escalate problem.
Executes scheduled maintenance routines in accordance with standard procedures. Identifies issues or problems and resolves as appropriate; escalates when necessary
Activates/deactivates network lines according to established schedules.
Performs first- and/or second-level problem determination (first level is help desk).
Interfaces with users and/or network vendors.
Can follow detailed work instructions.

Requirements:

Two (2) years of experience in programs and contracts of similar scope, type, and complexity are required. Associate's degree in engineering technology from an accredited college is required. Two (2) years of additional network engineering experience may be substituted for an Associate's degree. Experience with installation and configuration of any levels of network devices. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely.

Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers. Must be able to drive a company vehicle. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.

Must be able to lift up to 50 pounds. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

Required Clearance: