We are seeking German-speaking Customer Support Representatives to join our international teams supporting leading global brands in the technology, travel, and food delivery sectors.
This is a remote, full-time opportunity open to candidates based anywhere in Türkiye.
As part of our multilingual customer experience operation, youll provide professional, solution-oriented support to customers, partners, and service users through inbound calls, chat, and email channels.
Handle inbound calls, chats, and emails in German (English used for internal communication and training)
Assist customers with inquiries related to orders, bookings, or platform navigation
Resolve issues with empathy and accuracy, ensuring a smooth customer experience
Provide information, updates, or modifications to existing reservations or deliveries
Follow company procedures and use digital tools effectively
Meet performance and quality KPIs with a customer-first mindset
German: Native or C1 level (verbal and written)
English: Minimum B1 level (for internal tools, training, and communication)
Strong communication and problem-solving skills
Comfort with digital tools, CRM systems, and multitasking
Reliable, proactive, and team-oriented attitude
Previous customer service or sales experience is a plus, but not mandatory
Work remotely from anywhere in Türkiye
Join a diverse, multilingual, and supportive international team
Gain hands-on experience with global platforms
Benefit from continuous training, feedback, and career growth opportunities
Easy apply to gulsum.pir@cbtalents.org
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Savior Artigos Texteis Lda
Savior Artigos Texteis Lda
Savior Artigos Texteis Lda