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Customer Service Executive (Japanese Speaker)

Key Facts

Remote From: 
Malaysia, Japan
Full time
Japanese, English

Other Skills

  • โ€ข
    Grammar
  • โ€ข
    Professionalism
  • โ€ข
    Detail Oriented
  • โ€ข
    Communication

Roles & Responsibilities

  • Native-level Japanese language proficiency with strong English communication skills
  • Willingness to work night shifts, weekends, and public holidays
  • Remote work eligibility; able to be based in Japan or Malaysia
  • Willingness to undergo a one-month training with allowance

Requirements:

  • Interpret on-demand between English and Japanese for professional calls (emergency services, healthcare, law enforcement, utilities, etc.)
  • Convey accurate meaning with proper clarity, tone, syntax, and grammar for both English and Japanese in sight translation, simultaneous, and consecutive interpreting
  • Handle complex and technical subjects in Healthcare, Law Enforcement, and 911 emergency services
  • Maintain high-quality interpretation in a remote, work-from-home setting

Job description

The main task of the Customer Service is handling professional calls (e.g fire department, hospitals, police stations, utilities, etc.) on-demand and rendering the conversation's meaning for both English and Japanese. This role involves complex and technical subjects in Healthcare, Law Enforcement and 911 emergency services.

Responsibilities:

  • Convey proper and accurate meaning from the source with proper clarity, tone, syntax and grammar for both English and Japan.
  • The best level of precision and detail should be used during interpreting in sight translation, simultaneous, and consecutive modes.

Benefits:

  • Salary starting from RM8,000
  • Working from Home ( Can be based in Japan or Malaysia)
  • Medical and Annual Leave
  • 5 days per week and two days off
  • Medical Coverage
  • Laptop and headphones will be provided
  • One Month training with allowance will be provided

Requirements:

  • Able to work at night shift
  • Japanese native or Malaysian (local & foreigners)
  • Willing to work on weekends and public holidays
  • Remote position (Work from Home)

Job Types: Full-time.

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