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Oracle Help Desk Analyst

Roles & Responsibilities

  • 5+ years' experience in Oracle E-Business Suite (EBS) or related Oracle systems
  • Federal accounting experience and familiarity with DoD or Federal Oracle shared service providers on Oracle EBS R12.2.x
  • Knowledge of Oracle R12 General Ledger, Federal Administrator, and Federal Reporting; CLM, iProcurement, Purchasing and Accounts Payable
  • Strong problem-solving and critical-thinking skills; certification preferred

Requirements:

  • Diagnose, troubleshoot, and resolve issues related to supported Oracle software solutions and related third-party software
  • Provide expert support, analysis and research into exceptionally complex problems and processes relating to the subject matter
  • Communicate findings to customers and clients through ticketing system, email, and phone
  • Design system enhancements and perform integration and regression testing for system releases

Job description

Overview:

Amyx is seeking an Oracle Procure to Pay expert to support a large Federal Oracle R12 system. The role will primarily support production issues within the General Ledger and Federal Administrator CLM, iProcurement, Purchasing, and Accounts Payable modules as well as design and test system enhancements. Resource should have experience with Federal accounting. This individual will be supporting many agencies in the purchasing modules in Oracle, including requisitions, obligations, invoicing and payment process. The project supports sustainment activities for 24 different agencies. This position is 100% remote.

 

Responsibilities:
  • Diagnosis, troubleshoot, and resolve issues related to supported Oracle software solutions and related third-party software
  • Provide expert support, analysis and research into exceptionally complex problems and processes relating to the subject matter
  • Communicate findings to customer and client through ticketing system, email, and phone
  • Design system enhancements and perform integration and regression testing for system releases
  • Must have the ability to communicate accurate information
Qualifications:

Required:

  • 5+ years’ experience; previous experience in Federal accounting, Oracle EBS, or other related areas
  • Supported DoD or Federal Oracle shared service providers on an Oracle EBS R12.2.X platform
  • Knowledge of Oracle R12 General Ledger, Federal Administrator, and Federal Reporting
  • Knowledge of Oracle R12 CLM, iProcurement, Purchasing and Accounts Payable
  • Strong problem solving and critical thinking skills
  • Certification preferred

 

 

Benefits include:

  • Medical, Dental, and Vision Plans (PPO & HSA options available)
  • Flexible Spending Accounts (Health Care & Dependent Care FSA)
  • Health Savings Account (HSA)
  • 401(k) with matching contributions
  • Roth
  • Qualified Transportation Expense with matching contributions
  • Short Term Disability
  • Long Term Disability
  • Life and Accidental Death & Dismemberment
  • Basic & Voluntary Life Insurance
  • Wellness Program
  • PTO
  • 11 Holidays
  • Professional Development Reimbursement

 

 

Please contact talent@amyx.com with any questions!

 

Amyx is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Amyx is a VEVRAA federal contractor and we request priority referral of veterans.



Physical Demands

Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

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