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Specialist/Sr. Specialist, Clinical Licensing

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
65 - 75K yearly
English

Other Skills

  • Supervision
  • Communication
  • Teamwork
  • Curiosity
  • Mentorship

Roles & Responsibilities

  • 2+ years of behavioral health clinician and MD licensing experience
  • Experience managing state licensing applications and renewals for mental health providers (e.g., Counselors, Social Workers, MFTs, Nurse Practitioners, Psychiatrists)
  • Strong knowledge of state licensing requirements and regulations across multiple states, including CEU renewals
  • Proven ability to work with cross-functional teams, mentor licensing staff, and meet licensing goals with data-driven process improvements

Requirements:

  • Manage and track state licensing applications and renewals for multiple mental health providers across states
  • Respond to state board communications, audits, and regulatory changes; create and maintain state-specific requirements documentation
  • Own cross-licensing functions; mentor and coach Licensing team members; drive process improvements using data
  • Proactively communicate with licensing boards, prequalify clinicians for licensure eligibility, arrange background checks and related tasks as needed

Job description

 

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

The Senior Clinician Licensing Specialist’s primary responsibility is to cross-license current and newly onboarded clinicians and MD’s (and other staff as needed) in multiple states. The Senior Clinician Licensing Specialist will report to the Senior Manager of Clinician Licensing on all matters relating to clinician licensing. The licensing specialist will keep records of all licensing activities and will meet  monthly, quarterly, and annual licensing goals.

The ideal candidate will have 2+ years of behavioral health clinician and MD licensing experience.

The Senior Clinician Licensing Specialist will work collaboratively with other members of the Clinician Licensing Team and other teams across the organization.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

Requirements

  • Manage and track  state licensing applications and renewals for various mental healthcare providers including Counselors, Social Workers, Marriage and Family Therapists, Nurse Practitioners, Psychiatrists.
  • Manage response to all state board communication for assigned states/professions, including any audits, change in scope or rules
  • Create and maintain detailed documentation of state-specific requirements and processes
  • Own full function needed for Cross-Licensing Department and act as mentor and coach to Licensing team members
  • Leverage data to identify and implement process improvements 
  • Research and maintain comprehensive knowledge of state-specific requirements and regulations for healthcare provider practice
  • Provide “white glove” service to license all clinical and medical staff in multiple states as assigned
  • Proactively communicate with state licensing boards on behalf of clinicians
  • Prequalify clinicians to assess licensure eligibility in each state by reviewing clinician education, exams taken, supervision history, and work experience
  • Complete any tasks on the clinician’s behalf that can be delegated or shared
  • Arrange background checks and fingerprinting services as applicable
  • Research multiple state licensing laws and provide education to other departments on licensing regulations and law as needed
  • Research CEU requirements for renewals and proactively notify clinicians of requirements and deadlines
  • Complete licensure renewals and apply for permits and registrations on behalf of clinicians as requested
  • Provide education to other departments on licensing regulations and law as needed
  • Proactively communicating with clinical and medical staff to secure necessary information to follow through with licensing tasks
  • Ongoing communication with cross-department teams to ensure all teams are aware of any new licensing status
  • Meet weekly, monthly, quarterly, and annual licensing goals
  • Maintain accurate records of all licensing activities 
  • Work collaboratively with other team members on licensing projects
  • Organize work to maintain accuracy and efficiency

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $65,000 and $75,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

#LI-REMOTE

Our Values

  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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