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Norwegian Speaking Social Media Support Advisor -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
English

Other Skills

  • •
    Customer Service
  • •
    Friendliness
  • •
    Multitasking
  • •
    Proactivity
  • •
    Team Oriented
  • •
    Verbal Communication Skills
  • •
    Relationship Building
  • •
    Problem Solving

Job description

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Social Media Support Advisor. This role is tailored for individuals who are enthusiastic about social media and dedicated to providing top-notch customer support to enhance user experience. As a Norwegian Speaking Social Media Support Advisor, you will be essential in building relationships with our clients' Norwegian-speaking audience.


Responsibilities

  • Deliver exceptional support to Norwegian-speaking customers across various social media platforms, quickly addressing queries and resolving any issues.
  • Monitor social media interactions to ensure timely responses to comments, messages, and inquiries.
  • Proactively engage with customers to foster brand loyalty and enhance overall user experience.
  • Work closely with marketing and content teams to ensure alignment of communications with brand messaging.
  • Analyze user feedback and social media interactions to identify trends and suggest improvements.
  • Contribute to the creation of engaging social media content tailored for the Norwegian audience.
  • Stay informed about the latest social media trends and customer service best practices to enhance support strategies.

Requirements

  • Fluent in Norwegian and English, with strong written and verbal communication skills.
  • Experience in social media support, community management, or customer service is preferred.
  • Thorough understanding of various social media platforms and user engagement techniques.
  • Excellent problem-solving skills and a strong commitment to customer satisfaction.
  • Ability to manage multiple tasks effectively in a fast-paced environment.
  • Familiarity with social media analytics tools is an advantage.
  • A proactive team player with a friendly attitude and a passion for delivering exceptional customer service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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