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Swedish Speaking Digital Store Consultant -Remote in Greece

Key Facts

Remote From: 
Category:  Consultant
Full time
Entry-level / graduate
English, Swedish

Other Skills

  • •
    Customer Service
  • •
    Proactivity
  • •
    Consulting
  • •
    Microsoft Office
  • •
    Sales
  • •
    Problem Solving
  • •
    Communication
  • •
    Adaptability
  • •
    Social Skills
  • •
    Self-Motivation

Roles & Responsibilities

  • Proficiency in Swedish and English, both written and spoken
  • Experience in customer service, sales, or consulting, preferably within e-commerce or digital retail
  • Strong understanding of digital platforms and tools used in online retail
  • Self-driven with the ability to work effectively in a fast-paced, remote working environment

Requirements:

  • Assist Swedish-speaking customers by addressing inquiries and providing expert advice on digital store offerings
  • Develop an in-depth knowledge of the products and services to meet customer needs effectively
  • Conduct training for customers on how to effectively navigate and utilize digital store platforms
  • Efficiently resolve customer issues or complaints related to the digital store experience

Job description

Patrique Mercier Recruitment FR is a premier recruitment agency in Greece, dedicated to matching skilled professionals with leading companies in various industries. We are on the lookout for a Swedish Speaking Digital Store Consultant to join our vibrant team. In this role, you will connect with Swedish-speaking customers, delivering outstanding support and expert guidance on their digital shopping experiences. Your contributions will be essential in enhancing customer satisfaction and driving successful digital interactions.


Responsibilities

  • Assist Swedish-speaking customers by addressing inquiries and providing expert advice on digital store offerings.
  • Develop an in-depth knowledge of the products and services to meet customer needs effectively.
  • Conduct training for customers on how to effectively navigate and utilize digital store platforms.
  • Collaborate with marketing and sales teams to develop strategies that improve customer engagement.
  • Collect and analyze customer feedback to uncover opportunities for enhancing the digital shopping experience.
  • Stay informed about the latest trends in e-commerce and digital retail to offer customers informed recommendations.
  • Efficiently resolve customer issues or complaints related to the digital store experience.

Requirements

  • Proficiency in Swedish and English, both written and spoken.
  • Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail area.
  • Strong understanding of digital platforms and tools used in online retail.
  • Excellent communication and interpersonal skills, focusing on a customer-centric approach.
  • Self-driven with the ability to work effectively in a fast-paced, remote working environment.
  • Familiarity with CRM systems and Microsoft Office suite.
  • Proven problem-solving skills with a proactive approach to addressing customer needs.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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