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Finnish Speaking Digital Store Consultant

Key Facts

Remote From: 
Full time
Entry-level / graduate
Finnish, English

Other Skills

  • •
    Customer Service
  • •
    Consulting
  • •
    Microsoft Office
  • •
    Sales
  • •
    Communication
  • •
    Adaptability
  • •
    Proactivity
  • •
    Social Skills
  • •
    Self-Motivation
  • •
    Problem Solving

Job description

Patrique Mercier Recruitment FR is a reputable recruitment agency located in Greece, dedicated to aligning talented professionals with prominent companies across diverse industries. We are searching for a Finnish Speaking Digital Store Consultant to join our dynamic team. In this essential role, you will engage with Finnish-speaking customers, providing comprehensive support and insights to enhance their digital shopping experiences. Your contributions will be instrumental in ensuring customer satisfaction and fostering successful online interactions.


Responsibilities

  • Assist Finnish-speaking customers by responding to inquiries and offering expert guidance on the digital store's products and services.
  • Develop a robust understanding of the product offerings to effectively meet customer needs.
  • Conduct training sessions for customers on how to effectively navigate and use digital store platforms.
  • Collaborate with marketing and sales teams to formulate strategies aimed at increasing customer engagement.
  • Collect and analyze customer feedback to identify opportunities for enhancing the digital shopping experience.
  • Stay abreast of the latest trends in e-commerce and digital retail to provide knowledgeable recommendations.
  • Efficiently address customer issues or complaints related to the digital store experience.

Requirements

  • Fluency in Finnish and English, both written and spoken.
  • Experience in customer service, sales, or consulting, particularly within the e-commerce or digital retail sector.
  • Strong knowledge of digital platforms and tools used in online retail.
  • Excellent communication and interpersonal skills, focused on fostering customer satisfaction.
  • Self-motivated and capable of working effectively in a fast-paced, remote working environment.
  • Proficient in CRM systems and the Microsoft Office suite.
  • Strong problem-solving skills with a proactive approach to customer care.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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