Logo for Patrique Mercier Recruitment

Danish Speaking Fashion Customer Support Agent -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
Danish, English

Other Skills

  • •
    Customer Service
  • •
    Communication
  • •
    Multitasking
  • •
    Teamwork
  • •
    Detail Oriented
  • •
    Problem Solving

Roles & Responsibilities

  • Fluency in Danish and English (written and spoken)
  • Experience in customer service, preferably in the fashion retail sector
  • Proficiency in CRM systems and standard office tools
  • Strong problem-solving abilities and the capacity to manage multiple tasks

Requirements:

  • Assist Danish-speaking customers with inquiries about fashion products, orders, and returns across multiple channels
  • Provide personalized styling advice and product recommendations to enhance the customer experience
  • Resolve customer issues and complaints efficiently, documenting interactions for follow-up and service improvement
  • Collaborate with cross-functional teams to stay updated on product launches, seasonal trends, and promotions, and gather customer feedback

Job description

Patrique Mercier Recruitment FR is looking for a Danish Speaking Fashion Customer Support Agent to become part of a vibrant and stylish team. This role is well-suited for individuals who are passionate about fashion and enjoy helping customers navigate their buying experience with expert advice and support.


Responsibilities

  • Assist Danish-speaking customers with inquiries regarding fashion products, orders, and returns through various communication channels.
  • Provide personalized styling advice and product recommendations to enhance the customer experience.
  • Efficiently resolve customer issues and complaints, ensuring a high level of satisfaction.
  • Document customer interactions accurately for effective follow-up and service enhancement.
  • Collaborate with other teams to stay informed about product launches, seasonal trends, and promotions.
  • Gather and analyze customer feedback to contribute to service improvement initiatives.
  • Maintain up-to-date knowledge of the latest fashion trends and brand offerings to assist customers effectively.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Experience in customer service, preferably in the fashion retail sector.
  • Outstanding communication skills and a passion for fashion.
  • Strong problem-solving abilities, with the capacity to manage multiple tasks efficiently.
  • A keen interest in fashion trends and a good understanding of the industry.
  • Proficiency in CRM systems and standard office tools.
  • Positive attitude and commitment to delivering exceptional customer service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

Customer Service / Support Representative Related jobs

Other jobs at Patrique Mercier Recruitment

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

✨

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.