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Danish Speaking Client Support Specialist -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
Danish, English

Other Skills

  • •
    Troubleshooting (Problem Solving)
  • •
    Customer Service
  • •
    Professionalism
  • •
    Communication
  • •
    Adaptability
  • •
    Multitasking
  • •
    Teamwork
  • •
    Social Skills
  • •
    Problem Solving

Roles & Responsibilities

  • Fluency in Danish and English, both written and spoken
  • Previous experience in customer support or a similar role
  • Strong communication and interpersonal skills
  • Familiarity with CRM systems and standard computer applications

Requirements:

  • Provide outstanding support to Danish-speaking clients across phone, email, and live chat
  • Manage customer inquiries related to products, services, and account issues with professionalism and care
  • Troubleshoot customer concerns and deliver timely and effective solutions to ensure satisfaction
  • Accurately document all customer interactions in the CRM system for streamlined follow-up

Job description

Patrique Mercier Recruitment FR is pleased to announce an opening for a Danish Speaking Client Support Specialist. This role is perfect for individuals who are dedicated to providing excellent customer service and are eager to support Danish-speaking clients with their inquiries in a positive and efficient manner.


Responsibilities

  • Provide outstanding support to Danish-speaking clients across various communication channels, including phone, email, and live chat.
  • Manage customer inquiries related to products, services, and account issues with professionalism and care.
  • Troubleshoot customer concerns and deliver timely and effective solutions to ensure satisfaction.
  • Accurately document all customer interactions in the CRM system for streamlined follow-up.
  • Collaborate with team members to maintain high service standards and enhance the customer experience.
  • Identify opportunities for improving support processes and participate in discussions to optimize customer service.
  • Stay updated on product offerings to provide relevant and accurate information to clients.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Previous experience in customer support or a similar role is desirable.
  • Strong communication and interpersonal skills.
  • Proficient in problem-solving with a focus on customer satisfaction.
  • Able to multitask effectively in a fast-paced environment.
  • Familiarity with CRM systems and standard computer applications.
  • Passionate about providing outstanding customer service and client support.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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