Logo for Patrique Mercier Recruitment

Spanish Speaking Partner Support Consultant -Remote in Greece

Key Facts

Remote From: 
Category:  Consultant
Full time
Entry-level / graduate
English, Spanish

Other Skills

  • •
    Problem Solving
  • •
    Collaboration
  • •
    Relationship Building
  • •
    Customer Service
  • •
    Adaptability
  • •
    Teamwork
  • •
    Communication

Roles & Responsibilities

  • Fluency in Spanish and proficiency in English (written and verbal).
  • Experience in partner support or customer service roles.
  • Strong problem-solving skills and solid understanding of IT systems.
  • Excellent communication, relationship-building with partners, and familiarity with CRM systems and support tools.

Requirements:

  • Deliver exceptional support to Spanish-speaking partners via phone, email, and chat; address inquiries and resolve issues promptly.
  • Guide partners on product features and updates to enhance their understanding and usage.
  • Document partner interactions, inquiries, and resolutions accurately in the CRM system; collaborate with internal teams to escalate complex issues.
  • Proactively follow up with partners to ensure issues are resolved and satisfaction is achieved; stay informed about product offerings, industry trends, and partner feedback to improve support services.

Job description

Patrique Mercier Recruitment FR is a leading recruitment agency that connects talented professionals with exceptional job opportunities in Greece. We are currently looking for a Spanish Speaking Partner Support Consultant to join our enthusiastic team. This position is ideal for individuals who are passionate about customer service and possess fluency in Spanish, committed to delivering outstanding support to our partners.


Responsibilities

  • Deliver exceptional support to Spanish-speaking partners using various communication channels, such as phone, email, and chat.
  • Address partner inquiries and resolve issues related to our services promptly.
  • Guide partners on product features and updates to enhance their understanding and usage of our offerings.
  • Document partner interactions, inquiries, and resolutions accurately in the CRM system.
  • Collaborate with internal teams to escalate complex issues and develop effective solutions.
  • Proactively follow up with partners to ensure their issues are resolved and satisfaction is achieved.
  • Stay informed about product offerings, industry trends, and partner feedback to enhance support services.

Requirements

  • Fluency in Spanish and proficiency in English, both written and verbal.
  • Experience in partner support, customer service, or a similar role is a plus.
  • Strong problem-solving skills and a solid understanding of IT systems.
  • Excellent communication skills and a focus on customer satisfaction.
  • Ability to build positive relationships with partners.
  • Experience with CRM systems and support tools is beneficial.
  • Ability to work effectively in a fast-paced, collaborative environment.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

Consultant Related jobs

Other jobs at Patrique Mercier Recruitment

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

✨

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.