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Vietnamese Language Interpreter (Work from home)

Key Facts

Remote From: 
Full time
English

Other Skills

  • •
    Active Listening
  • •
    Social Skills
  • •
    Communication

Roles & Responsibilities

  • Fluent in English (read, write, speak)
  • Fluent in Vietnamese (read, write, speak)
  • Must be able to work from home in a quiet, secure environment with a suitable home office setup
  • Own a mobile phone (Android 12+ or iOS 15+) and a laptop with updated software

Requirements:

  • Interpret conversations between English- and Vietnamese-speaking parties, accurately conveying messages and ensuring mutual understanding, including emergency calls
  • Handle calls across various sectors such as Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement and General Business
  • Work from home in a quiet, secure environment and adhere to a rotating night-shift schedule (9 hours per shift) and 24/7 operation requirements
  • Maintain confidentiality, professionalism and strive for high accuracy, participating in training provided

Job description

Position : Language Interpreter (English & Vietnamese)

Period of Employment: 12 months Contract / Renewable

Working Hours: 8 hours per day with 1 hour break in between / 40 hours per week / based on schedule / night shift

Working Time : starts anytime from 8 pm/9pm/10pm/11pm/12am and will shift every 3 months

Salary: RM30/ hour (Minimum RM30 x160 hours= RM4800) + Socso + EPF + OT pay

Benefits : 14 days paid sick leave, 12 days annual leave, and some Malaysia & US Public holidays

3-weeks training provided in the daytime (Monday to Friday) with a Training allowance

Job Description :

As an interpreter, your primary role is to facilitate communication between parties who speak different languages. In the example you mentioned about a live call from 911, your main responsibility would be to accurately interpret the conversation between the caller (Tamil) and the emergency operator(English). Your role is to convey the message in the preferred language of the caller and ensure that both parties understand each other. A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. This position is open to most locations within Malaysia, Thailand, Indonesia & Philippines, Cambodia . The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement and General Business

Job Requirements :

Fluent in English ( Read & Speak & Write)

Fluent in Vietnamese (Read & Write & Speak )

Must be working from home

Own Mobile phone with Android 12 and above or IOS 15 and above

Own laptop with updated version

Must be willing to work rotating shift for 9 hours anytime following the required schedule by the client within 24 hours (Night Shift)

They will be entitled to 2 days off in a week which will be rotating any day

Must be willing to work on public holidays as the operation is 24/7.

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