Senior Commercial Underwriter

Essential Functions:

• Selects, grows and maintains a profitable book of business for assigned high-volume territory with a high level of underwriting authority.

• Evaluates highly complex accounts, such as different business operations, multiple lines of business or special pricing requirements, for risk selection and pricing purposes.

• Analyzes exposure, company and branch risk appetite, account premium and loss history, financial data, line(s) of business, price guidance, motor vehicle records, online sources of information, reports from premium audit or risk improvement and other relevant information to underwrite policies.

• Offers appropriate coverage for exposures.

• Maintains proper file documentation in connection with accounts.

• Develops and fosters agency relationships.

• Educates agents on EMC products, underwriting appetite, systems and services. Visits agencies to discuss accounts and provide agents with updates at EMC in order to maximize opportunities.

• Communicates with agents proactively and anticipates agents and insureds’ needs.

• Identifies opportunities and potential barriers within agency relationships.

• Collaborates with marketing representatives to ensure agents receive superior customer experiences and select EMC as their insurer of choice. 

• Effectively explains decisions to accept or reject a risk to agents.

• Coordinates with marketing and branch management in the agency planning and review processes.

• Monitors progress of assigned agents and guides agents in achieving annual goals.

• Seeks feedback from agents and takes action to improve their experience and grow strong books of business.

•  Researches industry changes, competition, target markets and new products, and recommends strategies to branch management.

• Serves as a mentor for less experienced underwriters.

• Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations.

• Supports underwriting management through reviewing work of less experienced underwriters and providing training. 

• Serves as subject matter expert for the branch on less common product offerings and classes of business offered at the branch. 

• Administers and assists with loss sensitive and other alternative rating plans as necessary.

Education & Experience:

• Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience

• Five years of experience in commercial lines underwriting

• Insurance designations, such as CPCU preferred

Knowledge, Skills & Abilities:

• Excellent knowledge of underwriting and risk analysis

• Exceptional problem-solving skills and the ability to make sound decisions

• Strong customer service skills

• Strong computer skills, including knowledge of Microsoft Office and social media

• Ability to work on multiple projects while meeting deadlines

• Excellent written and verbal communication skills, including the ability to speak effectively before groups

• Strong presentation skills preferred

• Ability to work effectively with others, as well as independently

• Demonstrated leadership qualities

• Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards required if traveling