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RPA Automation Support Engineer

Roles & Responsibilities

  • UiPath expertise with deep hands-on experience (3+ years) including Studio, Orchestrator (configuration, monitoring, asset management, queues), and Robots.
  • REFramework mastery: design, development, and deployment of production-grade, scalable attended/unattended automations using the Robotic Enterprise Framework.
  • Process analysis and design: ability to conduct requirements analysis with stakeholders and translate business needs into technical automation solutions.
  • Documentation: creating high-quality documentation such as Process Design Documents (PDD), Solution Design Documents (SDD), test plans, and runbooks.

Requirements:

  • Provide production support for automation solutions.
  • Partner with subject matter experts and automation analysts to define, document, and develop automations supporting business processes.
  • Analyze process automation requirements and create technical specifications.
  • Create proofs of concepts / prototypes for key automation tasks.

Job description

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Skills:

  • UiPath Expertise: Deep hands-on experience (typically 3+ years) with core UiPath components, including Studio, Orchestrator (configuration, monitoring, asset management, queues), and Robots.

  • REFramework Mastery: Ability to design, develop, and deploy production-grade, scalable, and maintainable Attended/Unattended automations using the Robotic Enterprise Framework (REFramework). 

  • Process Analysis and Design: The ability to conduct detailed requirements analysis workshops with stakeholders, identify automation opportunities, and translate complex business needs into comprehensive technical solutions.

  • Documentation: Expertise in creating high-quality documentation, including Process Design Documents (PDD), Solution Design Documents (SDD), test plans, and support runbooks.

  • Problem-Solving & Analytical Skills: Strong analytical and problem-solving abilities to troubleshoot complex issues, perform root cause analysis, and optimize bot performance.
     

Key Accountabilities:

  • Provide production support.

  • Partner with subject matter experts and automation analysts to define, document, and development automations supporting business processes.

  • Analyze process automation requirements and create technical specifications.

  • Create proof of concepts / prototypes for key automation tasks.

  • Develops bots and solutions using automation tools.

  • Implement security best practices to manage confidential information.

  • Define test scenarios, create test plans, execute test scripts.
     

Required:

  • 4 + years Information Technology experience programming including scripting, coding, SQL and relational databases, and application development.

  • 3 + years software engineering experience with UiPath RPA software.
     

Desired:

  • Advanced certification on leading UiPath RPA software

  • Knowledge of Microsoft Azure, Power Apps, Mule

  • Knowledge of cloud-based development. Microsoft Azure

  • Knowledge of Web Services, XML, SOAP, REST
     

Education:

  • Bachelor's Degree in technical discipline (Math’s, Science, Engineering, Computing, etc.) or a related study, or equivalent project-related experience.

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