Key Facts

Remote From:

Full time

Senior (5-10 years)

Hard Skills

Database Analysis Application Programming Interface (API) Systems Architecture Customer Requirements Analysis Data-Flow Analysis Feasibility Studies System Configuration Backlogs Dependency Analysis Business Process Mapping Sprint Planning Data Modeling Cloud Computing Use Case Analysis Gap Analysis Engineering Documentation User Acceptance Testing (UAT) Requirements Traceability Change Management Vendor Management Platform Design And Development Enterprise Resource Planning Impact Assessment Custom Attributes Cross-Functional Collaboration Agile Software Development User Story Hardware Platform Interface Functional Design Functional Design Test Case Product Requirements Documents Deployment Project Atlassian Confluence Microsoft Azure JIRA AWS Cloud Services Modeling Languages gRPC Figma (Design Software) Stakeholder Communications Meeting Facilitation Internal Documentation

Other Skills

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Prioritization
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Communication
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Adaptability
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Analytical Thinking
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Detail Oriented
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Business Acumen
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Problem Solving

Roles & Responsibilities

Bachelor's degree in Information Systems, Computer Science, or a related field.
8+ years of experience as an IT Business Analyst.
Strong technical background with hands-on understanding of system architecture, APIs/integrations, SQL/data analysis, and SDLC methodologies.
Proven experience working in Agile and/or Waterfall environments.

Requirements:

Requirements gathering and analysis: Conduct detailed business and technical requirements analysis, translate business needs into functional and non-functional specifications, document process/data flows, use cases, and user stories, and facilitate workshops with stakeholders.
Technical analysis and solution design: Collaborate with architects and development teams to evaluate feasibility; analyze APIs, integrations, data structures, system interfaces; review technical documentation and support the design of technical specifications and configurations.
Solution delivery and testing support: Assist with sprint planning, backlog grooming, and prioritization; support QA and UAT through requirements clarifications and test alignment; participate in solution demonstrations and deployments; review test cases for coverage of business rules and requirements.
Stakeholder engagement and change management: Bridge communication between business users and technical teams; ensure traceability of requirements; provide regular updates and documentation to project leads and PMO; conduct impact assessments and change management reviews.

Job description

IT Business Analyst

Role Purpose

The IT Business Analyst is responsible for analysing business needs, system requirements, and technical specifications to support the delivery of IT solutions. This role requires a highly technical BA with deep understanding of systems, integrations, databases, and application architecture. The BA will work closely with developers, architects, QA teams, and business stakeholders to ensure solutions are aligned to both business and technical objectives.

Key Responsibilities

Requirements Gathering & Analysis
Conduct detailed business and technical requirements analysis.
Translate business needs into functional and non-functional specifications.
Assess system gaps, dependencies, and integration requirements.
Document process flows, data flows, use cases, and user stories.
Facilitate workshops, interviews, and stakeholder sessions.
Technical Analysis
Collaborate with architects and development teams to evaluate solution feasibility.
Analyse APIs, integrations, data structures, and system interfaces.
Review technical documentation and ensure alignment across systems.
Support the design of technical specifications and system configurations.
Perform SQL/data analysis to validate requirements and support investigations.
Solution Delivery & Support
Assist with sprint planning, backlog grooming, and prioritisation.
Support QA and UAT teams through requirements clarification and testing alignment.
Review test cases to ensure coverage of business rules and technical requirements.
Participate in solution demonstrations and support deployments.
Conduct impact assessments and change management reviews.
Stakeholder & Project Engagement
Bridge communication between business users and technical teams.
Provide regular updates and documentation to project leads and PMO.
Ensure traceability of requirements throughout the project lifecycle.
Collaborate with vendors, developers, testers, and product owners.

Minimum Requirements

Bachelors Degree in Information Systems, Computer Science, or related field.
8+ years experience as an IT Business Analyst.
Strong technical background with hands-on understanding of:
System architecture
APIs & integrations
SQL / data analysis
SDLC methodologies
Proven experience in Agile and/or Waterfall environments.
Experience working on complex IT projects (e.g., digital platforms, ERP, cloud, custom applications).
Excellent documentation, analytical, and communication skills.

Preferred Skills & Certifications

Agile BA certification an advantage.
Experience with tools such as JIRA, Confluence, MS Visio, Figma, or UML modelling tools.
Cloud exposure (AWS, Azure, GCP).
Testing or QA experience beneficial.

Key Competencies