Key Facts

Remote From:

Virginia (USA)

Full time

Mid-level (2-5 years)

96 - 96K yearly

Hard Skills

Electric Power Systems Control Systems Commissioning Electrical Codes Remote Technical Support Customer Development Electrical Engineering Industrial Control Systems Active Safety Forklift Truck Communications Systems Microsoft Operating Systems Electrical Testing Instruments Order Management Systems Electrical Engineering

Other Skills

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Lifting Ability
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Microsoft Office
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Report Writing
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Social Skills
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Teamwork
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Communication

Roles & Responsibilities

High school diploma or equivalent
Minimum of three years of field experience in Electrical/Electronics/Power electronics and/or network communications
Electrical safety training, NFPA70E or similar
Knowledge of the National Electrical Code

Requirements:

Install, commission, troubleshoot, repair and analyze Eos commercial BESS as well as third-party products in the field, remote via email, telephone and remote support tools, and site visits
Utilize Field Service and Work Order Management tools to retrieve and update information timely and accurately; write reports, train customers, and respond to customers' concerns regarding the functionality and performance of their system
Stand in as site lead when needed and provide leadership guidance to Field Service Technicians and 3rd party contractors
Provide detailed reporting for Engineers and Managers such as daily site activities, equipment status, troubleshooting efforts, and performance output while ensuring safety and operational protocols

Eos Energy Enterprises

About Eos Energy Enterprises

Since our founding in 2008, Eos Energy Enterprises has been on a mission to accelerate the shift to clean energy with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth® aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. Safe, scalable, efficient, sustainable—and manufactured in the U.S.—it’s the core of our innovative systems that today provide utility, industrial, and commercial customers with a proven, reliable energy storage alternative. But that’s just the start of how we plan to make a positive impact. Forging our ambition, originality, and resourcefulness into something that’s ever more ingenious, that resets how great is defined and forever alters the way things work, is what we strive to do each day. It’s how we imagine, make, and hone clean energy storage solutions that defy convention to not only get the job done, but to do it better. Join us. With ingenuity, we can build a more positive future powered by abundant and affordable clean energy. Visit eose.com to learn more.

Company type: SME

Founded: 2018

Company size: 201 - 500

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Job description

About Eos Energy Enterprises

Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com.

The Sr. Field Service Technician is accountable for system installation, commissioning, and customer support. Reviewing and resolving warranty claims and assisting customers with non-warranty issues. The technician is also responsible for supporting services and maintenance of existing systems.

Responsibilities

Install, commission, troubleshoot, repair and analyze Eos commercial BESS as well as third-party products sold by Eos in the field, remote via email, telephone and remote support tools (i.e. AR remote support tools), and site visits.
Utilize company provided Field Service and Work Order Management tools to retrieve and update information timely and accurately.
Write reports, train customers, and respond to customers’ concerns regarding the functionality and performance of their system.
Develop detailed knowledge of Eos’ commercial products and third-party products sold by Eos.
Acceptance & performance testing, troubleshooting, installation, startups, shutdowns, commissioning, and turnarounds of BESS.
On a regular base work with high voltage DC electricity, three phase power, and the relevant software of the BESS and third part products
When needed, stand in as site lead. Be able to provide leadership & guidance to FSTs and 3rd party contractors.
Responsible for detailed reporting for Engineers & Managers such as daily site activities, equipment status, troubleshooting efforts, and performance output.
Ensure compliance with safety and operational protocols.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Knowledge, Skills, and Abilities

Ability to work independently, and proactively with minimal supervision and collaborate with Field Service Engineers.
Ability to communicate challenges in a forthright and accurate manner.
Solid Computer skills: Windows, Office, Programming (PLC, controls experience a plus)
Awareness of electrical, crane, forklift and construction work safety.
Understanding of DC Electrical systems and controls.
Knowledge using electrical voltage meters and electrical testing equipment.
Exceptional communication skills: ability to lead by example and through influence.
Ability to travel domestically and internationally and work at field installations up to 100% of working time for up to three weeks at a time.
Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently.
Attention to detail and high level of accuracy.
Knowledge of the National Electrical Code.

Education and Experience

High school diploma or equivalent required.
A minimum of three (3) years of (field) experience in Electrical/Electronics/Power electronics and or network communications is recommended.
Trade or vocational college focusing on electrical work/renewable energy/electronics preferred.
Prior experience in the renewable industry, preferable energy storage, is strongly preferred
Experience in applied problem-solving methodology.
Electrical safety training, NFPA70E or similar.
Medium Voltage/ Substation experience is a plus.

Travel

100% - Local Travel, Overnight/North America, International

Working Conditions

Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
Customer/Partner Locations – Employee may visit customer or partner locations that may be comprised of office, manufacturing floor, laboratory environments and construction sites depending on the location and reason for visit.