Key Facts

Remote From:

Philippines , Indiana (USA) , United States

Full time

Hard Skills

Deposit Preparation Cross-Selling Account Management Profit-Based Sales Targets Client Services Auditing Bank Product Promotion Customer Centricity Presentation Training

Other Skills

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Relationship Management
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Customer Service
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Communication
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Resilience
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Adaptability
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Willingness To Learn
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Negotiation
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Teamwork
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Results Focused
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Social Skills

Roles & Responsibilities

Bachelor's degree in Business, Marketing, or related field
Minimum of 2 years' demonstrated sales success in insurance, pharmaceutical, automotive, hospitality, or entertainment industries
Strong interpersonal and negotiation skills with a customer-first mindset
High initiative, adaptability, and willingness to learn banking products and processes; strong communication and presentation skills, resilience, and a proactive, results-oriented approach

Requirements:

Drive sales acquisition and customer retention efforts in line with the branch growth strategy
Grow assigned managed accounts by deepening client relationships and improving share of wallet
Promote and sell banking products and services to qualified clients to meet business targets
Ensure full compliance with regulatory and internal policies through proper client identification (KYC), accurate documentation, and adherence to AML laws and BSP Circulars, while maintaining high standards in audit, risk, and customer service through transparent, client-centric engagement

East West Banking Corporation

Banking

About East West Banking Corporation

Company Overview East West Banking Corporation, established in 1994, is one of the fastest-growing banks in the country today. It caters to the financial needs of consumers, middle market corporates, and the mass affluent. Through its vast network of stores nationwide, it offers a wide range of banking products and services, as well as allied financial services: non-life insurance brokerage, bancassurance, and leasing. EastWest’s goal is to provide excellent customer service, relevant products that meet the customer needs and having the most engaged and loyal customers and employees, while providing services befitting of a world-class bank anchored on service excellence in its chosen markets. With steadfast commitment to make "Your Dream Our Focus," EastWest continues to develop innovative products and services and alternative delivery channels that cater to the diverse and evolving needs of its clientele. Mission For our chosen markets by providing them with excellent service in the delivery of integrated and innovative products, responsive to their current and future financial needs, at the best value. For our employees by continuously providing them with opportunities to develop their full potential and by giving recognition and rewards commensurate to their contribution. For our community by committing ourselves to improving the quality of life of those around us through the support for various charities and involvement in outreach activities. For our regulators by uncompromisingly adhering to the highest standards of business ethics and corporate governance. For our shareholders by managing the bank professionally and prudently to consistently achieve optimal possible returns.

Company type: XLarge

Industry: Banking

Founded: 2018

Company size: 5001 - 10000

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Job description

About the job

Locations: Nationwide

Corporate Title: Junior Officer to Assistant Manager

Work Arrangement: On-site

Our Branch Banking Group is looking for experienced sales professionals from the car dealership, pharmaceutical, hospitality and insurance industries to join us and build their career in banking as Branch Relationship Officers.

In this role, you will be responsible in retaining and enhancing client relationships, striving to boost deposits through personalized sales approach, cross-selling initiatives, and proactive communication, while ensuring compliance and promptly addressing client needs.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

Drive sales acquisition and customer retention efforts in line with the store's growth strategy
Grow assigned managed accounts by deepening client relationships and improving share of wallet
Promote and sell banking products and services to qualified clients to meet business targets
Ensure full compliance with regulatory and internal policies through proper client identification (KYC), accurate documentation, and adherence to AML laws and BSP Circulars
Maintain high standards in audit, risk, and customer service by delivering transparent, client-centric engagement

What we're looking for:

Bachelor's degree in Business, Marketing, or any related field
Minimum of 2 years' demonstrated success in sales within the insurance, pharmaceutical, automotive, hospitality, or entertainment industries
Strong interpersonal and negotiation skills with a customer-first mindset
Possesses strong communication and presentation skills, coupled with resilience and a proactive, results-oriented approach
High level of initiative, adaptability, and willingness to learn banking products and processes.

What you can expect from joining our team

Career development and training opportunities
Competitive salary package and benefits
Performance-based incentives and recognition programs to reward high-performing individuals
Opportunity to work with industry experts and be mentored by them
Defined career progression paths to guide you in your professional growth.