We’re a 450-person team spread across North America, Asia, Oceania, Europe, and the Middle East — united by one mission: transforming OOH into something smarter, measurable, and unforgettable for advertisers & brands. For over 20 years we’ve grown by empowering curious, collaborative people who want to do work that matters. Join us and bring your talent to a connected, passionate, respected, awarded global team where you’ll be seen, valued, and part of building what’s next. Together, we are building the future of OOH Media.
The Role
We are seeking a Business Director to lead our Client Services team and drive strategic growth across a portfolio of high-profile clients. This role partners closely with senior leadership (MD, Regional CEO, and Head of Media) to ensure we deliver best-in-class OOH planning, flawless execution, and measurable impact for our clients.
What You'll Bring
12+ years of media experience, with deep expertise in OOH strategy, planning, and buying.
Proven success in leading high-performing, client-facing teams across multiple regions.
Track record of building strong client relationships and delivering strategic, measurable results.
Strong negotiation, storytelling, and business development skills.
Ability to manage complexity with a solutions-driven, growth mindset.
Bachelor’s degree in advertising, marketing, or related field (or equivalent experience).
Main Duties And Responsibilities
Client Leadership & Strategy
Lead the Client Services function, ensuring client needs are proactively met and exceeded.
Oversee the development of strategic media plans that maximize budgets and deliver against KPIs.
Build and grow senior client, agency, and vendor relationships, serving as a trusted partner.
Represent billups at client meetings, pitches, industry events, and thought leadership forums.
Team Leadership & Development
Directly and indirectly manage a multi-level team of account leads, ensuring high standards of delivery, collaboration, and growth.
Provide coaching, training, and mentorship to build client service excellence across the team.
Business Growth
Identify and convert new business opportunities in partnership with the Client Development function.
Drive organic growth by strengthening existing client relationships and diversifying revenue streams.
Contribute to business planning, forecasting, and budget delivery across the Client Services function.
Operational Excellence
Champion consistency, efficiency, and innovation across planning, buying, and reporting processes.
Ensure timely activation, campaign reporting, and adoption of best practices and tools.
Collaborate with internal teams (Investment, Marketing, Design, and Platform Solutions) to ensure cross-functional alignment and client satisfaction.
