Key Facts

Remote From:

Full time

Mid-level (2-5 years)

Hard Skills

JavaScript (Programming Language) SQL (Programming Language) Java XML Java (Programming Language) Data Migration Soap Client ETL (Extract Transform Load) Application Programming Interface (API) ArchiCAD Trifacta Business Process Automation

Other Skills

•
Troubleshooting (Problem Solving)
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Communication
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Problem Solving

Roles & Responsibilities

2–5 years of experience
Strong proficiency in SQL Server
JavaScript for UI customization
Basic to intermediate Java
XML for configuration and reporting
Experience with data migration

Requirements:

Configure, customize and deploy IWMS applications
Translate business requirements into specifications
Support integrations using APIs
Perform data manipulation and migrations
Investigate and resolve technical support requests
Create standard system reports
Participate in QA/UAT cycles
Provide training and documentation

Absolute Facility Solutions, LLC

About Absolute Facility Solutions, LLC

Absolute Facility Solutions, LLC (AFS) is a Consulting firm that specializes in the implementation of Workplace (IWMS), Facility and Asset Management software. Providing application expertise and guidance from the very early planning stages to the maintenance of the system in the years ahead. With a combined 80+ years of experience in the industry, we help organizations streamline their processes and organize their information in a tool that allows them to manage their day-to-day more effectively. We have been serving customers since 2015, are Headquartered in Austin, TX with offices all over the U.S. and are woman-owned. As a Value Added Reseller for iOffice + SpaceIQ products, we are very active in the user community. We support User Group meetings, work closely with Texas A&M and their FM Programs (educating students on the value of Technology in Facility Management and introducing them to Archibus through a group project) and sponsor a local FM organization. Owner, Michelle Ray also sits on multiple committees and the Women’s Business Council - Southwest’s board of directors.

Company type: Startup

Founded: 2018

Company size: 2 - 10

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Job description

Company Description

Absolute Facility Solutions LLC helps organizations reduce their operating costs by managing their facilities and utilizing their space more efficiently. We do this by providing and optimizing trusted facilities and workplace management solutions.

Job Description

The Application Engineer is responsible for the configuration, customization, and technical support of IWMS (Integrated Workplace Management System) solutions for AbsoluteFS customers. This role focuses on hands-on technical development, data work, integrations, and issue resolution throughout the implementation and post-deployment lifecycle.

The ideal candidate brings strong technical skills in SQL, JavaScript, XML, and Java, along with experience working in or supporting IWMS platforms such as Archibus, Eptura, TRIRIGA, or similar systems.

This position works closely with internal consultants, project managers, and client stakeholders to deliver high-quality, reliable solutions that meet business and operational needs.

Key Responsibilities

IWMS Configuration, Development & Deployment

Configure, customize, and deploy IWMS applications, including forms, views, workflows, and business rules.
Translate business requirements into functional and technical specifications.
Implement authentication settings, basic system parameters, and module configurations within the IWMS platform.
Develop light-to-moderate application customizations using JavaScript and XML.
Support integrations using REST or SOAP APIs, SQL queries, and system-to-system data exchanges.
Perform data manipulation work including mapping, transformation, and quality validation.
Execute data migrations using SQL Server, ETL tools, or vendor-provided utilities.
Participate in QA/UAT cycles, troubleshoot issues, and work with team members to resolve defects.

Customer Support & Issue Resolution

Investigate and resolve Tier 1–2 technical support requests for IWMS applications.
Analyze system errors, data inconsistencies, and configuration issues.
Collaborate with senior engineers on more complex integration or performance problems.
Recommend system enhancements that drive higher performance, usability, and adoption.

Reporting & Data

Build or modify standard system reports using SQL queries, XML, JavaScript, or platform-specific reporting tools.
Assist customers in creating dashboards, metrics, or KPIs within the IWMS environment.
Help maintain data integrity across modules through routine checks and cleanup processes.

Training, Documentation & Internal Collaboration

Contribute to user guides, configuration documentation, and internal knowledgebase content.
Provide occasional end-user or system admin training sessions.
Participate in project planning meetings, technical design sessions, and code reviews as appropriate.
Support best practices in source control and development environment maintenance.

Qualifications

Required Qualifications

2–5 years of experience in a technical application engineering, system configuration, or software support role.
Strong proficiency in:
- SQL Server for queries, views, stored procedures
- JavaScript for UI or workflow customization
- Java (basic to intermediate)
- XML for configuration and reporting
Experience performing data migration, transformation, or ETL tasks.
Familiarity with REST or SOAP APIs.
Ability to analyze functional requirements and translate them into technical solutions.
Strong troubleshooting and problem-solving skills.
Excellent written and verbal communication abilities.

Preferred Qualifications

Hands-on experience with Archibus or a comparable IWMS platform (Eptura, TRIRIGA, Planon, Accruent, etc.).
Understanding of workplace, facilities, or real-estate management processes.
Experience with SaaS application configuration and support.
Exposure to workflow automation, business rules, and system integrations.