Relationship Manager\Officer (Lehigh County)

Overview:

When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly—a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us.  Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.

Responsibilities:

The Relationship Manager/Officer manages, maintains, and grows current member relationships and develops new members thru a consultative sales culture. The role is responsible for acting as a pivotal point-of-contact, ensuring member awareness of available financial products and services, meeting financial goals that are established on an annual basis and working to achieve the organization's business development goals by generating revenue for the credit union.
 
The Relationship Manager/Officer supports strategic and annual business planning, engages in the community, leads the delivery of products and services, supports new product and service development and ensures compliance with regulatory agency and credit union standards. The role identifies, develops and fosters significant member relationships and enhances the image of the credit union through involvement in the community. In addition, the Relationship Manager/Officer interacts with member to ensure needs are being met in a professional manner and communicates member feedback to assist in the execution of new product delivery and understands applicable operating standards and provides periodic compliance reporting.

 

 

This is a 100% remote opportunity that may require you to attend in-person member meetings at a local branch or attend events within your assigned region (Lehigh county area). 

 
SKILLS
• Strong communication and interpersonal skills to effectively deal with members, management and other credit union personnel
• Strong ability to successfully recognize and offer sales opportunities
• Knowledge of lending theory, industry practice and Members 1st policies
• In-depth knowledge of the economic climate of communities served
 
COMPETENCIES
• Effective knowledge
• Accountability and self-management
• Teamwork and leadership
• Communication
• Innovation and problem-solving
 
WORKING CONDITIONS/PHYSICAL DEMANDS
• Ability to communicate effectively in English, both orally and in writing
• Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
• Ability to sit for extended time periods
• Sufficient manual skill for operation of PC keyboard and other standard office equipment
• Ability to travel, including occasional overnight travel
• Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects
 

Qualifications:

3-5 years of related experience

Education Level: General and business knowledge equivalent to a bachelor's degree Compensation Overview:

We are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate.

The minimum salary for this position is: $76,000+/yr About Us:

At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.

Company Culture is at Our Core

If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.

What WE Believe

Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.

Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life’s moments and milestones.

Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.

 

Join a company that grows with you – personally and professionally

 

Equal Opportunity Employer:

Members 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.