Key Facts

Remote From:

Full time

Mid-level (2-5 years)

Hard Skills

SharePoint Administration Test Automation Calculus Data Architecture Salesforce Commerce Cloud HyperText Markup Language (HTML) Analytics Microsoft Business Intelligence Apex Code Salesforce Salesforce Security Finance Banking Services Object Model Database Management

Other Skills

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Relationship Building
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Collaboration
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Communication
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Problem Solving

Roles & Responsibilities

4+ years of Salesforce administration experience
Knowledge of Salesforce automation tools
Understanding of salesforce security model
Excellent relationship-building skills
Expertise in Salesforce reporting capabilities
Coaching skills for junior team members

Requirements:

Administer Salesforce platform features
Collaborate with stakeholders for requirements
Create and maintain technical documentation
Monitor user adoption and troubleshoot integrations
Plan and support User Acceptance Testing
Identify AI-driven solutions for workflows

Payhawk

Financial Services

About Payhawk

Payhawk is one of the leading spend management solutions for domestic and international businesses throughout Europe, the US, and the UK. Combining company cards, reimbursable expenses, accounts payable, and seamless accounting software integrations into a single product, Payhawk makes business payments easy — for everyone. Payhawk helps customers in over 32 countries to maximise efficiency, control spending at scale, and stay agile. With offices in London, Berlin, Barcelona, Paris, Amsterdam, Vilnius, Sofia, and New York, Payhawk’s diverse customer base includes top names like LuxAir, Babbel, Vinted, Wallbox and Wagestream.

Company type: SME

Industry: Financial Services

Founded: 2018

Company size: 201 - 500

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Job description

Company Mission

Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.

The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.

Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.

The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.

We’re changing the world of payments, and we’re looking for an exceptional team to help us.

About the role

We’re looking for a Salesforce Administrator to join our Revenue Systems team and play a key role in driving Payhawk’s growth. You’ll be at the heart of optimizing and evolving our Salesforce platform, empowering our ambitious organization to operate at peak efficiency. As our Salesforce Admin, you’ll combine technical expertise with a deep understanding of business needs — translating ideas into impactful solutions, collaborating with stakeholders across the company, and ensuring our systems continuously scale and improve.

Responsibilities

Extensive experience with Salesforce platform administration, including (but not limited to) automations, reporting, data architecture, integrations, security practices.
Collaborating with internal stakeholders by gathering requirements and finding scalable solutions that follow Salesforce best practices.
Building and maintaining comprehensive technical documentation.
Communication with key stakeholders in all phases of the SDLC process.
Configuration, monitoring, and troubleshooting of integrations with third-party systems.
Planning, organizing, and supporting User Acceptance Testing.
Monitoring user adoption of new and existing features.
Mass manipulation of data in the system.
Researching, evaluating, and implementing new features/products.
Collaboration with Salesforce and Product developers on CRM-related projects.
Identify and implement AI-driven solutions to optimize workflows, drive efficiency, and provide actionable insights for strategic decision-making.
Optimizing existing builds to reduce technical debt and improve org health and efficiency.

Requirements

4+ years of hands-on Salesforce Sales/Service Cloud administration experience.
Profound knowledge of Salesforce’s declarative automation tools, with focus on Record-Triggered and Screen flow.
Deep understanding of Salesforce’s security model.
Excellent relationship-building skills and ability to liaise with stakeholders at all levels.
Expert knowledge of Salesforce’s reporting capabilities, including Lightning Report and Dashboard Builder.
Solid understanding of general SDLC principles and best practices, including Agile development methodology.
Proven ability to provide coaching to junior team members and training to users.
Familiarity with Salesforce SOQL, Apex, and HTML.
Data analytical experience/knowledge.
Ability to prioritize and work independently in a dynamic environment.

Nice to have

Experience in the fintech/banking industry or/and a SaaS company.
Previous experience with database management or object-oriented programming.

Company Benefits

30 days holiday paid leave
One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
Flexible working hours and opportunity to work from home
Regular team-wide events
Additional medical care
MultiSport card fully funded by us
Company office massages
Personal assistant service
Opportunity to use the Payhawk product

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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