Communicating technical issues to non-technical users
Job description
About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview: Compugen is seeking an Infrastructure Specialist for an initial 1month contract working remotely. Candidates must currently reside within Canada and be available to work PST.
Key Responsibilities:
Security and Infrastructure
You will be an Escalation for our Tech Support Team.
Responsible for monitoring and incident response
Experience supporting Windows, Apple IOS and Linux
Troubleshooting Hardware and Software issue.
Communicate technical issues to non-technical users
Skills & Qualifications: Must have direct experience with the following
MDR – Managed Detection Response
Azure Active Directory
SharePoint
MS Teams
Intune
AVD Azure Virtual Desktop
Strong documentation skills
SQL/DB (nice to have)
Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
