Technical Account Manager - GenAI

We’re on the lookout for a Technical Account Manager who can lead client relationships, steer solution delivery, and bring bold ideas to life in partnership working with a growing hi-tech client who deliver solutions using the latest in Gen AI technology.

This is a fully remote role in Ireland with a vibrant, values-driven company that’s scaling fast and doing exciting work at the intersection of Gen AI, consulting, and real-world impact.

Requirements

What You’ll Be Doing:

As a trusted partner to some of the organisation’s most important clients, you'll:

• Take charge of key accounts, understanding business needs and helping shape tailored B2B Gen AI solutions that deliver real results.
  

• Act as the vital link between the technical and business worlds—making the complex simple, and the possibilities clear.
  

• Oversee projects from concept through execution, ensuring timelines are met, value is delivered, and clients stay delighted.
  

• Lead workshops, create action plans, and guide training sessions to boost client adoption and impact.
  

• Spot new opportunities for value-add and continuously improve how services are delivered.
  

• You must have technical knowledge to bridge communications between the engineering team and client side developers. Ideally you may have started your career as a Software Engineer before moving into Technical Account or Product Management.
  
  This is a role for someone who thrives in fast-moving, client-centric environments where no two days look the same and your work truly matters.

What You Bring:

• Experience working with clients on technical products, services, or teams—bonus points for AI, ML, data, or SaaS experience.
  

• A knack for building rapport with clients, understanding their goals, and designing solutions that work.
  

• Confidence leading conversations with both technical teams and business decision-makers. This is where your technical knowledge comes into play.
  

• Strong communication skills and a natural ability to keep things on track, even when they’re complex.
  

• Curiosity, initiative, and a love of solving problems collaboratively.
  

Benefits

Why This Role?

• 100% Remote – Work from home in Ireland with occasional in-person client visits (travel costs covered).
  

• Learn AI - You will learn more about AI, keeping up to date with progressions in Generative AI technology.

• Make an Impact – Work on projects that truly move the needle for clients.
  

• Grow Fast – Develop new skills across a wide range of technologies and industries.
  

• Work with Purpose – Join a company that values innovation, integrity, and positive change—not just profits.
  

• Shape the Future – Your input won’t just be heard—it’ll help steer the direction of solutions and strategy.