Client Relationship Management: Serve as the main point of contact for clients, especially Tier 1/Corporate accounts, ensuring timely communication on campaign status and plans.
Performance Tracking & Reporting: Monitor, report, and review campaign progress, providing detailed weekly/monthly updates to management and recurring reports to customers.
Renewal & Contract Management: Proactively engage with existing consumers to discuss renewal opportunities and manage new contract agreements.
Sales Lead Verification: Conduct cold/warm calling to verify potential buyer leads from marketing campaigns (e.g., Facebook/Company Websites) before internal distribution, ensuring accuracy of information.
Client Onboarding Support: Execute onboarding for new consumers, handling inquiries and assisting overseas clients by coordinating with internal teams.
Data Management: Accurately record and maintain all campaign and communication status data.
