Marketing Coordinator (Project-based)

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Main purpose of the job

The Marketing Coordinator is responsible for supporting a company's marketing initiatives. This position will help manage various marketing projects, coordinate with internal and external stakeholders, and assist in the execution of marketing strategies.

Responsibilities and duties

• Updates and gathers marketing data to create reports

• Reconciles marketing budgets with expenses for marketing campaigns

• Coordinates any discrepancies in the invoices.

• Maintains marketing content such as ad copy or social media posts

• Coordinates marketing deadlines and different marketing campaigns for another department

• Assist with uploading content on Social Media and scheduling.

• Monitors the performance of the Marketing Campaign

• Create and update discount codes and templates on internal systems

• Build voucher code URLs and landing pages

• Upload sales and customer information into the backend

• Process customer complaints and rejects in sales dashboards

• Creates weekly and monthly reports based on a template, gathering information from different sources: excel files, Tableau dashboard, Gsheets
• Download information and copy it into Gsheets, manipulate data, and send updates
• Ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities

• Reports any data issues to the team

• Perform ad-hoc, once-off admin processes such as updating Excel tables as needed

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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