Must have a good understanding of the CRM data model
Strong knowledge of Life Science (Pharma) min 3+years
Veeva CRM Configuration Experience that includes Document Types, Objects, Object Lifecycles, Document Lifecycles, Workflows, apex codes
Manage and have hands-on Experience in Integrations with CRM application
Hands-on Experience in REST API, Loaders, Multichannel
Creating and maintaining reports and dashboards
Application Administrative Experience
Strong understanding of IT service management / ITIL foundational architectural concepts (incident, problem, change, configuration mgmt, design, quality management, and IT environments, etc), architecture DevOps methodologies, standards, and tools
Strong understanding of SDLC methodologies
Veeva CRM Configuration Experience including Salesforce
Experience in Veeva Align & Vault (Optional)
Salesforce Developer & Admin certification
Veeva CRM Certified.
Basic Qualifications:
Bachelor's degree in a related technical/business area
Experience working with a Pharmaceutical, Consumer Health, or Medical Device organization
Veeva or Salesforce.com certification and a minimum 3-5 years of Experience
Deep hands-on understanding of all aspects of the Veeva CRM platform configuration & customization incl. access, flows, APEX, LWC, events
Experience working in an agile delivery environment