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Call Center

PEOPLE PROFILERS

Key Facts

Remote From: 
Thailand
Full time
Junior (1-2 years)
English

Other Skills

  • •
    Troubleshooting (Problem Solving)
  • •
    Customer Service
  • •
    Problem Solving
  • •
    Calmness Under Pressure
  • •
    Teamwork

Job description

Job scope

- Provide product information both of per/post sales via Call, Email, Chat and Facebook for customers.

- Provide service support and technical issue resolutions for customers via calls, remote and Email.

- Customer's complaint handling.

- Other assignments by a supervisor as beneficial for the company.

Qualification

- Bachelor's degree or higher in Computer Science, Information Technology, Business Computer or related fields.

- At least 1 year experience in help desk or call center

- Have knowledge in IT, network basic.

- Capable of troubleshooting and problem solving skills.

- Good team player and service mind.

- Competent to communicate in English would be an advantage.

- Able to work overtime and under pressure.

Contract person : Kitti
kitti.mart@peopleprofilers.com
+66 90 594 3838
Ready to apply?
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