General Virtual Assistant

Position: General Virtual Assistant

Number of hours: 15 hours/week

Schedule: EST

Tasks required:

• Maintain and coordinate monthly calendars, ensuring effective time management and scheduling of meetings, appointments, and travel arrangements

• Manage emails and phone calls as assigned by the client

• Prepare and edit reports, presentations, and documents, while maintaining an organized filing system for easy retrieval

• Assist in the onboarding process and setting up interviews for new employees

• Assist in preparing meeting agendas, taking meeting minutes, and ensuring timely distribution of materials to participants

• Maintain the companys website and Eventbrite page ensuring that the latest information is displayed

• Provide support by doing surveys for prospective participants to the organizations events like educators, brands, or interested groups within communities

• Conduct research on possible grants and partnerships that the organization can apply to and assist in the application process

• Handle sensitive and confidential information with the utmost discretion and professionalism

• Collaborate effectively with other team members and departments to ensure seamless workflow and the achievement of organizational goals

• Set up and send out monthly newsletters and monitor the open rates, unsubscribes, and other established KPIs on Mailchimp

• Basic social media management including, but not limited to, social media posting, digital marketing management

• Other ad hoc tasks that would be assigned

Requirements:

• Proven work experience as a General Virtual Assistant or relevant role is an advantage but not required

• Familiarity with marketing automation software like Mailchimp and event management and ticketing website like Eventbrite is required

• Strong proficiency in office software and communication tools

• Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar)

• Excellent verbal and written English communication skills

• Discretion and the ability to handle confidential information

• Excellent phone, email and instant messaging communication skills

• Highly organized and detail-oriented; able to efficiently prioritize multiple tasks

• Adaptability and a proactive mindset

• Ability to work independently and in a team-oriented environment

• Self-disciplined and organized; able to consistently perform with limited supervision