Logo for Kulture Talent- Global Recruiting | Global Consulting | Global Outsourcing

Norwegian Customer Service Advisor - Work from home - Portugal

Kulture Talent- Global Recruiting | Global Consulting | Global Outsourcing

Key Facts

Remote From: 
Portugal
Full time
English, Danish

Other Skills

  • •
    Microsoft Office
  • •
    Customer Service
  • •
    Proactivity
  • •
    Adaptability
  • •
    Communication

Job description

  • RESPONSABILITIES:
    • Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)
    • Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, eCommerce reviews) channels.
    • Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information
  • REQUIREMENTS:
    • Native or near native level of Danish
    • Good level of English (it will be to work in an international company)
    • Highschool Degree
    • Microsoft Office Knowledge
    • Dynamic and Proactive
    • Good communication skills
    • Based in Portugal - WORK FROM HOME
    • Experience with attending customers will be a plus
  • ON OFFER:
    • Basic salary for 14 months
    • Performance Bonus
    • Work from home
Ready to apply?
APPLY
·

Customer Service / Support Representative Related jobs

PortugalCustomer Service / Support Representative

Other jobs at Kulture Talent- Global Recruiting | Global Consulting | Global Outsourcing

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

✨

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.