Data Entry Specialist

The Data Entry Specialist operates and maintains a personal computer in a work-at-home environment, accurately entering data to pay utility invoices and prepare customized reports.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Enters customer utility invoices by:

Entering required customer data by accurately interpreting a variety of source documents and coded information.

Performing required steps dictated by online programs and procedures.

Handling exception items per procedures.

Keying utility invoices from image (KFI).

Understands the basic utility industry concepts and terms necessary for proper data entry.

Understands the fundamentals of the billing and payment process.

Has a complete understanding of specialized data entry account.

Logically plans work day by understanding and following all priorities.

Performs entry duties in accordance with proper time and quality standard routine.

Maintains own personal computer within parameters of Cass requirements.

Uses organizational skills to ensure no bills are missing or lost.

Other duties as assigned.

SKILLS/ABILITIES AND MINIMUM REQUIREMENTS:

Ability to type 9,000 keystrokes per hour.

Ability to grasp and retain instructions.

High level of concentration.

Self-motivated.

Accuracy.

Ability to work independently.

High school diploma or equivalent required.

Specialized training in data entry or prior experience