Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Min 5 years previous experience in e-commerce, retail, or customer service roles for luxury brands and goods. Successful track record in developing and managing sales partnerships. Familiarity with e-commerce platforms such as Shopify, WooCommerce, or Magento. Strong attention to detail and accuracy in data entry and product management. Excellent communication skills, both written and verbal. Ability to multitask and prioritise tasks in a fast-paced environment. Basic knowledge of digital marketing concepts and social media platforms. Proficiency in Microsoft Office Suite and Google Workspace. Strong problem-solving skills and ability to work independently.
Core responsibilities:
Upload new products to the e-commerce platform. Ensure product descriptions, images, and prices are accurate and up to date. Monitor inventory levels and update product availability as needed. Process orders promptly and accurately. Coordinate with warehouse or fulfillment center for order fulfillment. Handle customer inquiries regarding order status and shipping. Develop and implement strategies for an online partnership and reward program to engage and incentivize customers. Identify and establish partnerships with relevant online platforms, influencers, and brands to enhance program visibility and reach. Design and manage a rewards structure that offers appealing incentives to customers for their loyalty and engagement. Monitor program performance and gather feedback to continuously improve the partnership and reward offerings.
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
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