Head of Growth & Casino Operations
Drive user growth, retention, and revenue for a cutting-edge crypto casino platform
Remote South Africa | R50 000-R70 000 | UK Hours | iGaming Industry
About Our Client
Our client is a fast-scaling, crypto-first online casino and slots platform redefining the future of Web3 gaming. With innovation, transparency, and user experience at the core, they are building a global hub for crypto gambling enthusiasts. With dedicated resources across design, support, and marketing, this is a high-impact opportunity to shape the platform's growth strategy and be rewarded for performance.
The Role: Head of Growth & Casino Operations
This senior leadership role is responsible for growing the platform's user base, enhancing player retention, managing affiliate relationships, and launching high-impact promotions. You'll lead a team, own the growth strategy, and be held accountable for commercial performance, including Net Gaming Revenue (NGR), first-time depositors, and lifetime value.
Key Responsibilities
- Minimum 3 years experience in a growth or operations role within iGaming or crypto gambling
- Lead growth strategy across SEO, paid channels, crypto communities, and influencer marketing
- Design and manage player retention programs, loyalty systems, and VIP experiences
- Grow and optimise affiliate partnerships, including negotiation and performance tracking
- Deliver engaging campaigns, jackpots, and tournaments to increase engagement
- Track key metrics, including MAU, FTD, NGR, and retention, to guide decision-making
- Manage and mentor cross-functional teams in marketing, design, and support
- Operate autonomously with strategic ownership of growth and revenue
About You
- 3+ years in iGaming, crypto casinos, or related online gambling platforms
- Proven success in affiliate marketing, user acquisition, and retention initiatives
- Strong Web3 and crypto payment knowledge, including user behaviour and channels
- Network of affiliates, influencers, or media partners in the crypto gambling space
- Comfortable working remotely and independently in a fast-paced environment
- Data-driven mindset with a focus on commercial KPIs
- Clear communicator with leadership experience
- Fluent English (other languages a plus)
- Must be available to work UK hours, Monday to Friday
- Clear, neutral accent preferred for client and affiliate interactions
