Product Manager, Payments
Must be US Citizen or Green Card holder
W-2 Full Time Salaried Position
100% Remote - Must reside in the US full time
Brandt Information Services, the leading provider of SaaS technology and marketing services for state wildlife and parks agencies, is paving the way to better communicate and serve the public through their journey to go camping, fishing, boating, hunting, or hiking on public land. At Brandt, we build and improve upon the customer journey for public users buying campground reservations, fishing and hunting licenses, boat registrations, educational event tickets, and the list goes on. State funds generated go back into conservation and outdoor recreation improvements.
Product Managers are accountable for the success of Brandt’s product offerings. The ideal candidate has a background in payments or financial-technology (fintech) solutions such as payment gateways, card-network integrations or digital wallets – with hands-on experience in managing high-volume financial transactions and implementing proper accounting-ledger controls for precise reconciliation and reporting. The Product Managers are responsible for defining and executing product strategy that aligns with customer needs, market demands, and Brandt’s growth objectives. They actively consult Account Directors, Account Managers, and Project Managers to ensure customer realities shape priorities. They also ensure these same stakeholders are informed about roadmaps, upcoming features, and product changes. Product Managers are accountable for the Product Areas assigned to them ultimately, even possibly spanning platforms.
Job Responsibilities
- Strategic Road Mapping & Execution: Define and maintain a product roadmap that balances strategic initiatives, customer commitments, and operational priorities. Ensure the roadmap aligns with company goals, market trends, and user needs, translating strategy into actionable plans.
- Market & Industry Insight Development: Conduct customer research and competitive analysis to identify market opportunities, evolving customer expectations, and industry dynamics. Leverage insights to shape product strategy and anticipate future needs.
- Cross-Functional Stakeholder Collaboration: Engage internal stakeholders (Product Owners, Engineers, Customer Success, and Marketing) and external stakeholders (clients, partners) to gather feedback, identify enhancement opportunities, facilitate the implementation of contract requirements, and ensure alignment with business goals.
- Initiative & Business Case Development: Define product initiatives and business cases that respond to customer problems and strategic goals. Provide direction to Product Owners and Business Analysts for epic and feature development, supporting prioritization and investment decisions.
- Product Owner Partnership & Backlog Alignment: Partner with Product Owners to ensure backlog items align with product strategy. Offer strategic guidance during refinement, ensuring clarity and delivery of customer and business value.
- Vendor & Partner Relationship Management: Act as the primary liaison for third-party vendors supporting contractual product needs. Manage vendor relationships, define scope of work, track performance, and ensure compliance with legal, finance, and procurement standards.
- Innovation & Cost Optimization through Partnerships: Identify partnership opportunities that drive innovation, reduce cost, or enhance value delivery. Stay informed on emerging technologies and evolving vendor ecosystems.
- Strategic Product Portfolio Ownership: Own the vision, performance, and lifecycle of a defined product portfolio. Ensure product investments align with company strategy and deliver measurable value, balancing short-term wins with long-term growth. Oversee the portfolio-level balance of customer contract commitments, internally driven initiatives, and critical technical priorities—including technical debt, security, and compliance—to optimize business outcomes and ensure sustainable product health.
- Proposal Support & Strategic Positioning: Partner with business development teams to support RFP responses and strategic proposals. Participate in product demonstrations and articulate product value to prospects and partners.
- Product Evangelism & Enablement: Serve as a product champion across the organization and with clients. Lead internal and external product demonstrations, training sessions, and workshops to build product understanding and adoption.
- Customer Planning & Prioritization Engagements: Facilitate regular planning and prioritization sessions with customers to understand evolving needs, manage expectations, and ensure roadmap relevance. Balance customer priorities with internal initiatives, technical needs, and strategic objectives, integrating these inputs into a comprehensive, actionable product plan.
Job Competencies
- A strategic mindset with the ability to balance short-term delivery with long-term vision and innovation
- Demonstrated proficiency with payment and transaction software.
- Proven resilience and adaptability when managing shifting priorities, feedback, or agency demands.
- Strong communication and interpersonal skills to build networks, foster alignment, and influence across teams.
- Passion for customer value and public service, consistently advocating for end-user and client outcomes.
- Technical fluency and business acumen support cross-functional problem solving and backlog management.
- Proven ability to define and execute product strategies that align with customer needs and business goals.
- Expertise in managing product roadmaps, prioritizing backlogs, and making data-informed decisions.
- Comfort working directly with customers to gather insights, validate solutions, and build trusted relationships.
What You Will Need
- 5+ years of direct product management experience.
- Extensive experience in the fintech space, specifically with payment transaction software.
- Demonstrated ability to manage a feature set or product area independently with minimal oversight.
- Proficient in writing epics and user stories, prioritizing backlogs, and working closely with engineering and design teams.
- Experience working with multiple stakeholders to gather input, define scope, and make tradeoff decisions.
- Comfortable using product analytics and customer insights to influence roadmap decisions.
- Solid understanding of product-market fit, customer journeys, and release planning.
Compensation & Benefits:
Here at Brandt, we understand that highly satisfied employees are key to a thriving company. This is why we offer:
- The selected candidate should have the skills, qualifications, and experience consistent with a Senior I level within Brandt’s job architecture. The starting compensation range is $102,000.00-$125,000.00, with the final level and corresponding salary determined based on the candidate’s expertise, qualifications, and prior experience within the applicable pay band.
- Health insurance through United Health Care including one plan offering fully covered for the employee (family members can be added at a discounted rate)
- Vision insurance fully covered for the employee (family members can be added at a discounted rate)
- Dental insurance available for purchase
- Flexible/Open paid time off (PTO) policy (available after 30 days of continuous service)
- Nine (9) paid holidays
- 401k plan with matching company contributions
- Annual year-end performance bonuses
- Up to 8 weeks of paid parental leave
- Life insurance fully covered by the company
- Long term disability insurance fully covered by the company
- Free Udemy account for ongoing professional development and learning
Brandt Information Services is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Please direct all questions/inquires to careers@brandtinfo.com
