Key Facts

Remote From:

United States

Full time

English

Real Radiology, LLC

About Real Radiology, LLC

Real Radiology is primarily owned and operated by practicing radiologists Jon Jaksha M.D. and Mohammed Quraishi M.D.. Dr. Jaksha and Dr. Quraishi met at the University of Nebraska Medical Center. Since then, they have acquired 40+ years of radiology experience giving them unique insight into the teleradiology industry. Their years of experience at a variety of different practices, including large private equity controlled teleradiology firms, allowed them to see what worked and what could be improved upon. This led them to create an organization that would benefit both radiologists and patients. Founded in 2013, the goal was to build a physician focused 24/7/365 teleradiology company that would provide a great working environment for radiologists, who would then be empowered to provide optimal service to our customers. Since our small beginning, over 50 physicians have joined our team to provide reads for over 300 sites in 30+ states. We strongly believe a team of teleradiologists focused on patient outcomes rather than corporate objectives results in superior quality and service. Our ownership and management philosophy has given Real Radiology the freedom to prioritize its physicians and patients, as well as establish processes and operations that allow us to accomplish the service level objectives important to our customers. These philosophies have resulted in our industry leading turnaround times and excellent service while maintaining high quality standards that set us apart. Real Radiology has a long-term vision to continue to prioritize both radiologists and patient care, creating a solution that is beneficial to everyone involved.

Founded: 2018

Company size: 51 - 200

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Job description

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

HIGHLIGHTS

As an Operations Support Specialist is critical in assisting Radiologists, physicians, nursing staff, and technologists to achieve excellent patient care. This role manages all aspects of the operations department to ensure the timely flow of Radiology studies in a 24/7 support environment.

The schedule for this position is Tuesday through Saturday, 6pm to 2:30am CST.

THE ROLE

Job Functions

Proofreads, amends, and updates reports per a quality assurance process
Ensure studies are complete and prepared for radiologist interpretation, follow up with the site for missing information, images, and required documentation
Professional communication with physicians, clients, and Operations team members
Provide timely communication of critical findings and results reporting and complete the proper documentation in compliance with ACR and Joint Commission guidelines
Provides Level Two phone support to internal and external customers
Additional project-based responsibilities

Skills

Strong communication skills, both verbal and written
Excellent active listening skills with interpersonal and rapport-building skills
Adaptability, flexibility, and comfortable working in fast-paced environments
Creative, self-motivated, proactive, and confident nature with the ability to work remotely
High attention to detail
Ability to interact effectively with internal and external clients
Possess an in-depth understanding of radiology medical terms, concepts, procedures, and modalities
Demonstrates a well-organized time management process

Qualifications