Senior Solutions Architect II (Strategic Accounts & Partnerships)

As a Senior Solutions Architect II supporting Strategic Accounts & Partnerships with emphasis on AI/ML and GPU-based technologies, you will be a key technical leader, working closely with some of our most important customers and partners to drive innovation, cloud adoption, and long-term success. You will collaborate with account teams, Technical Account Management, engineering, and partner organizations to solve complex business challenges through technical excellence.

In this role, you will guide customers in designing scalable architectures, modernizing legacy systems, and adopting cloud-native solutions. You will influence technical and strategic decisions, ensuring our solutions align with the customer’s business goals while fostering deep and trusted relationships across multiple stakeholders.

• Act as a trusted technical advisor for strategic accounts and partners, with a focus on AI/ML and GPU-based workloads.
• Collaborate with Account Managers, Technical Account Managers, and Partners to develop success plans aligned to business goals.
• Design, present, and implement scalable architectures, modernization strategies, and AI solutions tailored to customer needs.
• Lead technical deep dives, workshops, proof-of-concepts, and executive briefings to accelerate adoption.
• Demonstrate strong expertise in AI/ML frameworks like TensorFlow and PyTorch and usage of platforms like Hugging Face, with experience deploying and fine-tuning LLMs and GenAI models.
• Optimize AI/ML workloads using tools like CUDA, TensorRT, vllm, and quantization methods (INT4, INT8, FP8).
• Educate customers to build scalable AI applications like chatbots, inference services or recommendation systems using Kubernetes, NFS, and databases.
• Demonstrate proficiency in DevOps tools like Docker, Terraform, and CI/CD pipelines.
• Troubleshoot complex technical challenges in partnership with Engineering, Support, and Product teams.
• Provide customer feedback to shape product roadmaps and enhance platform capabilities.
• Support workload expansion, retention, and long-term partnership growth through proactive technical engagement.

Key Metrics

• Technical Growth Enablement - Design and deliver solutions that unlock new workloads, increase platform adoption, and expand strategic account usage.
• Reduction in Time-to-Value - Acceleration of onboarding, POCs, and migrations for strategic accounts.
• POC & Migration Success Rate - Percentage of proofs-of-concept and migrations completed on time and meeting defined success criteria.
• Product & Feature Advocacy - Measurable impact on product improvements through feedback, feature requests, and advocacy with Product and Engineering.

What You’ll Add to DigitalOcean

• 7+ years of Solutions Architecture, Technical Consulting, or Software Engineering experience, with a track record in pre-sales and solution strategy.
• Deep expertise in AI/ML frameworks (TensorFlow, PyTorch) and platforms like Hugging Face.
• Experience deploying and fine-tuning LLMs (DeepSeek, Llama, Claude, GPT-4) and GenAI models.
• Strong knowledge of Kubernetes, Linux, distributed systems, NFS, Object Storage, and GPU optimization techniques (CUDA, TensorRT).
• Hands-on experience leveraging vllm and various quantization methods (e.g., INT4, INT8, and FP8) for efficient model deployment.
• Familiarity with DevOps tools (Docker, Terraform, CI/CD pipelines) and modern cloud-native practices.
• Excellent communication skills, comfortable engaging and presenting to both engineers and executives.
• Proven ability to lead complex technical engagements from discovery and solution design to post-deployment success.
• Strong consultative approach, capable of identifying customer needs and crafting tailored cloud solutions that align with business objectives. 

Preferred:

• Contributions to open-source or technical communities related to AI/ML, cloud infrastructure, DevOps, or cloud-native technologies.
• Advanced knowledge of public cloud platforms (AWS, Azure, GCP), with experience designing solutions in multi-cloud or hybrid cloud architectures.
• Advanced AI/ML and GPU certifications from major providers like NVIDIA and AMD.
• Hands-on experience building internal tools, automation scripts, or frameworks that streamline cloud migrations, deployment workflows, or architectural best practices.
• Active participation in cloud-native or developer communities, including presenting at meetups, conferences, or contributing to forums.
• Published technical content such as blogs, whitepapers, solution guides, or documentation on cloud architecture, modernization strategies, or technical thought leadership.
• Familiarity with partner ecosystems and integration strategies, working with ISVs, technology alliances, or channel partners to deliver joint solutions.

Why You’ll Like Working for DigitalOcean

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. 
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is $147,800 - $184,750 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is a remote role

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