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Administrator Customer Service (mf)Supply chain management

Technovids Consulting Services

Key Facts

Remote From: 
India
Full time
Mid-level (2-5 years)
360 - 360K yearly
English, German

Other Skills

  • •
    Customer Service
  • •
    Customer Service
  • •
    Microsoft Office
  • •
    Resilience

Roles & Responsibilities

  • Minimum 4-8 years of industry experience.
  • Commercial education with basic technical knowledge.
  • ERP expertise, preferably ProAlpha.
  • Proficiency in English and German languages.

Requirements:

  • Prepare spare parts quotations and orders.
  • Monitor costs and delivery dates.
  • Handle customer inquiries and technical clarifications.
  • Manage master data and coordinate translations.

Job description

Administrator Customer Service (m/f)
Location India (Bengaluru)
Tasks
• Preparation of spare parts quotations and spare parts orders
• Appointment clarification of spare parts inquiries
• Monitoring of costs and delivery dates
• Take care about customer inquiries and technical clarification
• Master data Management
• Coordination of translations
• Regulary reporting
• Prepare customs documents
• Import and customs clearance for shipments to India and Bangladesh Requirements
• Minimum 4- 8 years of Industry experience.
• Commercial education and basic technical knowledge
• ERP Expertise (prefered ProAlpha)
• Experience in customer service subjects
• Experience importing goods from Germany
• Good English and German Language skills
• Customer orientation, Initiative and resilience
• Team Player
• MS-Office-skills
• Willing to work in Shifts.
• Experience in US/ German/ UK MNC’s Renumeration:
• Gross per month Salary 30,000 INR- 65,000 INR based on experience.
• Fixed food allowance/Travel bonus in case of traveling to customer site/ Training in Germany.
• All medical/Travel Insurance
Ready to apply?
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