Account Manager

This is a remote position.

Summary

Are proactive, collaborative, and accountable with a passion for building strong business relationships and delivering excellent experiences? Are you ready to use your fraud and disputes and regulatory compliance knowledge to service a book of clients and grow company revenue? Quavo, an inventive, trailblazing fintech company, is recruiting for an Account Manager; Peoplr is excited to be leading this search.

In this role, you will own highlevel client interactions and relationships. Serving as a member of the revenue team, you’ll stay aligned with clients’ strategic objectives and drive their overall growth. You will lead various meetings such as crossfunctional reviews, account strategy sessions, business reviews, and advise clients on product adoption and best practices. You’ll manage and report on client references requests, P&L, sentiment, and work with leadership to prioritize enhancement and configuration changes for your customers. This is a remote, fulltime position offering a generous base salary, bonus, and commission opportunities. Travel will be required in this role to client sites across the U.S. (2530%).

Requirements

Must Haves

• 5+ years of relevant fraud and disputes operations experience within a bank, fintech, processor, or similar financial institution; strong proficiency with fraud, disputes, andor banking regulatory compliance
  
• History building successful customer andor stakeholder relationships at an enterprise level
  
• Ability to develop deep insights about clients’ operations and provide deliberate coaching
  
• Demonstrated experience developing, implementing, and achieving goals; ability to impart success to clients and create executable plans to drive areas of improvement internally
  
• Excellent communication and presentation skills
  
• Ability to exude excitement, stability, and maturity when representing Quavo
  
• High school diploma
  
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  NicetoHaves
  

  • Previous customerfacing or external client management experience
    
  • Bachelor’s degree or equivalent work experience
    
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    Benefits

    About Quavo
    

    Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloudbased Disputes as a Service solution for issuing financial services organizations. It is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Quavo has a peoplefocused, supportive, collaborative culture where the best financial and tech minds come together to produce highquality dispute management solutions.
    

    
    

    This position offers…
    

    • Competitive pay ($90k minimum base + generous commission structure and bonus opportunities)
      
    • Comprehensive benefits including medical, dental, vision, short and longterm disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO
      
    • Opportunity to directly contribute to Quavo’s ongoing expansion and growth by managing key client relationships and building trusted partnerships with new logos
      

    • About Peoplr
      

      Peoplr is a national Human Resources consulting firm made up of HR experts enabling businesses to transform into engaging workplaces where people deliver outstanding results. Check us out on our website at: www.mypeoplr.com
      

      
      

      Peoplr is proud to be an Equal Opportunity Employer. All applicants will receive consideration for employment, as Peoplr does not discriminate against an individual because of their race, color, religion, gender, sex (including same sex, gender identity, and sexual orientation), pregnancy, parental status, marital status, national origin or ancestry, age, physical or mental disability, sickle cell trait, genetic information and testing (including family medical history), AIDSHIV status, source of income, political affiliation, military service, other nonmerit based factor, or any other characteristic protected under applicable federal, state or local law.
      

      
      

      Peoplr is committed to providing equal opportunity and reasonable accommodation for people with disabilities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 8445771940 or send us an email at recruiting@mypeoplr.com